Account Representative

8 hours ago


Winter Haven, Florida, United States Jessica Cruz Phung - State Farm Agent Full time
Job OverviewAs a vital member of the Jessica Cruz Phung - State Farm Agent team, you will play a key role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain strong relationships with clients, providing exceptional customer service and promoting relevant products and services to meet their needs.

Key Responsibilities
  • Develop and maintain a strong network of customer relationships, ensuring timely follow-up and addressing any concerns or issues.
  • Provide accurate and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through proactive marketing of relevant products and services.
Requirements
  • Previous experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing roles.
  • Experience managing client relationships and a strong interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • Dedication to customer service and the ability to anticipate and effectively meet customer needs.
Benefits
  • Paid time off, including holidays and personal/sick days.
  • Salary plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.


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