Technical Support Professional
3 weeks ago
About Vincent Lighting Systems
Vincent Lighting Systems is a leading provider of lighting control solutions for various industries. We are committed to delivering exceptional customer service and expertise to our clients nationwide.
Your Role in Our Company
In this role, you will play a crucial part in ensuring our customers receive top-notch technical support and service. Your responsibilities will include:
- Providing expert guidance and assistance to our customers via phone, email, or in-person visits.
- Conducting system start-up services, ensuring seamless integration of lighting and control systems.
- Delivering comprehensive training sessions on lighting systems, consoles, and equipment supplied by VLS.
- Troubleshooting and repairing VLS-supplied equipment and other customer equipment in the field.
Requirements
- High School Diploma or Equivalent Required.
- Desirable Experience: Lighting Control System Configuration and Programming.
- Theatrical Systems Experience a Plus.
- ETCP Electrician Certification Preferred (Candidate Must Obtain Within 12 Months).
- Excellent Organizational Skills and Communication Abilities.
- Must Pass 5-Panel Drug Screen and Background Check.
Travel Requirements
Frequent travel within the continental United States is required for this position. Mileage and applicable expenses will be reimbursed according to VLS policies.
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