Technical Support Engineer Specialist
5 days ago
Why choose Seegrid?
We are a leading provider of self-driving industrial vehicles, offering mobile robots and enterprise software to global logistics, manufacturing, warehousing, and e-commerce leaders.
About the Role
This Technical Support Engineer position reports to the Manager of Technical Services. You will provide exceptional remote support to customers across North America, ensuring timely resolutions for robotic-powered industrial vehicle issues.
The Ideal Candidate
- Possesses strong analytical thinking and problem-solving skills with a customer-service spirit
- Bachelor's degree or at least 3 years of experience in a related field
- Strong technical knowledge of Linux OS
- Good familiarity with networking configuration
- Familiarity with programming languages: Python/BASH
- Familiarity with databases: Postgres/SQL
- Excellent written and verbal communication skills
We Offer
- $85,000 - $110,000 per year, depending on experience
- A dynamic and collaborative work environment
- Opportunities for growth and professional development
Please note that we are an equal opportunity employer committed to diversity and inclusion.
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