Technical Support Analyst

3 weeks ago


Pittsburgh, Pennsylvania, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled IT professional to join our technical support team. As a System Operations Technician, you will be responsible for ensuring the smooth operation of our IT infrastructure, working closely with our engineers and technicians to identify and resolve issues, and providing excellent customer service.

Key Responsibilities

Your key responsibilities will include:

  • Ensuring the smooth operation of our IT infrastructure
  • Working closely with our engineers and technicians to identify and resolve issues
  • Providing excellent customer service
  • Contributing to the development of new technologies
Requirements

To be successful in this role, you should have at least 2 years of experience in IT-related work, preferably in a z/OS environment. You should be familiar with MVS, JES2, ISPF, JCL, DB2, and CICS. Additionally, you should have strong problem-solving skills, be able to work independently, and be willing to learn new technologies.

Compensation

The estimated annual salary for this role is $66,200, based on your experience and qualifications. You will also receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our company values diversity and inclusion, and we are an equal opportunities employer.



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