IT Technical Services Professional

6 days ago


Pittsburgh, Pennsylvania, United States A.C Company Full time

A.C. Coy is hiring an IT Technical Services Professional to support their hybrid work environment in Pittsburgh, PA. This person will be responsible for providing technical support for data centers, remote offices, and infrastructure. The job requires a strong background in computer systems, networking, and infrastructure technical support.

About the Role

We offer an estimated annual salary of $90,000 - $120,000, based on experience. Ideal candidates should have at least 3 years of experience in infrastructure technical support and be available to work a 3pm-11pm Sunday through Thursday shift.

Key Responsibilities
  • Onsite technical support for data centers and remote offices
  • Logging and notification of hardware/software problems/Infrastructure issues
  • Equipment/network/fiber/copper installations and decommissions
  • Data center racking, fiber, power, and network equipment maintenance
Requirements

Candidates must have a solid understanding of production layered applications, computer systems, and networking. Experience with a ticket tracking system is necessary. An associate degree or equivalent experience is required; a bachelor's degree or related experience is preferred.



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