Guest Services Representative

4 weeks ago


Scarborough, Maine, United States Extended Stay Full time

Key Responsibilities:

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed.

Additional Responsibilities:

You will also be responsible for processing reservations, registration, payment, and departures in accordance with company guidelines. This will involve collecting relevant guest information for potential sales leads and ensuring that all transactions are handled efficiently and effectively.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.



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