Healthcare Coordinator

1 week ago

Raleigh, North Carolina, United States North Carolina Community Health Center Association Full time

Job Title: Healthcare Coordinator

About the Job

We are seeking a skilled and compassionate Healthcare Coordinator to join our team at North Carolina Community Health Center Association.

Job Summary

The Healthcare Coordinator will play a crucial role in ensuring the coordination and continuity of healthcare services for patients. This individual will work closely with patients, caregivers, family members, primary care providers, specialists, and other healthcare professionals to provide comprehensive care management.

Responsibilities
  • Assess patient needs and develop personalized care plans to address medical, biopsychosocial, behavioral, spiritual, and cultural needs.
  • Collaborate with multidisciplinary teams to facilitate effective communication and ensure seamless care transitions.
  • Implement and monitor patient-centered interventions, set goals, and develop plans of care based on transitional care discharge plans/instructions.
  • Provide education to patients/families about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management.
  • Monitor quality and effectiveness of interventions by setting SMART goals and collaborating with patients and families to identify goals.
  • Serve as an advocate and liaison among patients/families, community services, primary providers, specialists, and other care team members to coordinate services.
Requirements

To be successful in this role, the ideal candidate will possess:

  • An Associate degree or better from an accredited School of Nursing with an unrestricted license to practice nursing in NC.
  • A Certified Case Manager (CCM) certification is preferred.
  • Excellent written and oral communication skills.
  • Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use, and e-mail communication.
  • Demonstrated ability to communicate clearly and succinctly.
  • Dependable, manages time well; efficient and organized.
  • Ability to produce accurate work; perform multiple tasks in a proficient and timely manner.
  • Good supervisory and management skills.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel.

Specific vision abilities required by this job include close vision requirements due to computer work and distant vision requirements.

Light to moderate lifting is required.

Ability to uphold the stress of traveling.

Regular, predictable attendance is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Moderate noise (i.e., business office with computers, phones, and printers, light traffic)

Ability to work in a confined area.

May work remotely as defined by the health center or NCCHCA policy.

Ability to sit at a computer terminal for an extended period or drive distances.

Must have an operational automobile and current active NC driver's license and auto insurance.

Estimated Salary

$65,000 - $85,000 per year.

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