Front Desk Patient Coordinator
2 weeks ago
The South Central Human Relations Center, Inc. is a community-focused mental health facility dedicated to delivering a wide array of mental health services for both adults and children. As a Certified Community Behavioral Health Clinic (CCBHC), we pride ourselves on our commitment to quality care and support.
Role: Patient Coordinator - Front Desk - OwatonnaPart-Time Position: 2pm-8pmKey ResponsibilitiesAs a Patient Coordinator, you will be the first point of contact for clients and visitors, providing essential front desk support in a dynamic mental health environment.
Specific Duties Include:- Greeting clients and visitors, both in person and over the phone, while addressing inquiries or directing them appropriately.
- Assisting clients by managing appointment scheduling and maintaining accurate records.
- Enhancing client satisfaction through efficient appointment management, whether in person or via phone.
- Ensuring appointments run smoothly by notifying providers of client arrivals and addressing any service delays.
- Updating and maintaining client records with personal and financial information.
- Processing client payments accurately and efficiently.
- Providing support to clients in distress during emergencies.
- Handling incoming correspondence and mail.
- Upholding operational standards by adhering to established policies and procedures and reporting necessary changes.
Preferred qualifications include:
- A two-year technical college diploma or equivalent experience.
- A minimum of five years in an administrative role.
- Familiarity with the mental health sector is advantageous.
- Paid Time Off starting at 3 weeks (accrual basis)
- 9 Paid Holidays
- 401(k) with employer matching
- Medical and Dental Insurance
- Health Reimbursement Arrangement
- Flexible Spending Account/Health Savings Account
- Employer-paid Long-Term Disability and Life Insurance
- Clinical Supervision
- Tuition Reimbursement opportunities
- Training and Continuing Education Unit opportunities
The South Central Human Relations Center is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, including women, people of color, LGBTQIA individuals, people with disabilities, ethnic minorities, and veterans.
We proudly maintain a tobacco-free work environment.
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