Front Desk Patient Coordinator

2 weeks ago


Owatonna, Minnesota, United States South Central Human Relations Center, Inc Full time
Position Overview

The South Central Human Relations Center, Inc. is a community-focused mental health facility dedicated to delivering a wide array of mental health services for both adults and children. As a Certified Community Behavioral Health Clinic (CCBHC), we pride ourselves on our commitment to quality care and support.

Role: Patient Coordinator - Front Desk - OwatonnaPart-Time Position: 2pm-8pmKey Responsibilities

As a Patient Coordinator, you will be the first point of contact for clients and visitors, providing essential front desk support in a dynamic mental health environment.

Specific Duties Include:
  • Greeting clients and visitors, both in person and over the phone, while addressing inquiries or directing them appropriately.
  • Assisting clients by managing appointment scheduling and maintaining accurate records.
  • Enhancing client satisfaction through efficient appointment management, whether in person or via phone.
  • Ensuring appointments run smoothly by notifying providers of client arrivals and addressing any service delays.
  • Updating and maintaining client records with personal and financial information.
  • Processing client payments accurately and efficiently.
  • Providing support to clients in distress during emergencies.
  • Handling incoming correspondence and mail.
  • Upholding operational standards by adhering to established policies and procedures and reporting necessary changes.
Qualifications

Preferred qualifications include:

  • A two-year technical college diploma or equivalent experience.
  • A minimum of five years in an administrative role.
  • Familiarity with the mental health sector is advantageous.
Benefits
  • Paid Time Off starting at 3 weeks (accrual basis)
  • 9 Paid Holidays
  • 401(k) with employer matching
  • Medical and Dental Insurance
  • Health Reimbursement Arrangement
  • Flexible Spending Account/Health Savings Account
  • Employer-paid Long-Term Disability and Life Insurance
  • Clinical Supervision
  • Tuition Reimbursement opportunities
  • Training and Continuing Education Unit opportunities

The South Central Human Relations Center is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, including women, people of color, LGBTQIA individuals, people with disabilities, ethnic minorities, and veterans.

We proudly maintain a tobacco-free work environment.



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