Night Auditor

3 days ago


Owatonna, Minnesota, United States Kinseth Hospitality Full time
{"Job Summary

We are seeking a skilled Night Auditor to join our team at Kinseth Hospitality. As a Night Auditor, you will be responsible for providing exceptional customer service to our guests while ensuring the accuracy and efficiency of our hotel's operations.

Key Responsibilities

* Greet and register guests in a friendly and efficient manner
* Suggestively sell hotel rooms and assign rooms to guests
* Act as hotel manager on duty and follow prescribed MOD procedures
* Enter daily changes and balances accounts
* Ensure night audit procedures are completed accurately and timely
* Enter information and print night audit reports
* Ensure guest safety by following established security procedures
* Date stamp, sort, and rack incoming mail, faxes, and messages
* Record and communicate guest special requests and problems
* Answer inquiries pertaining to hotel services and local attractions
* Accurately check out guests and communicate departures with housekeeping staff
* Accurately compute bill, collect payment, and make change for guests
* Make, confirm, and cancel reservations via telephone, computer, and in writing
* Answer and route internal and external phone calls
* Post charges to ledger
* Deposit guests' valuables in hotel safe or safe deposit box
* Maintain shift-to-shift log accurately
* Maintain cleanliness and organization of hotel lobby and front desk area
* Wash, fold, and properly store laundry

KHC Policies

* Responsible for following all KHC policies and procedures
* Maintain a professional image and report to work as scheduled

Physical Demands

* Regularly required to stand, use hands to finger, handle, or feel, and talk or hear
* Frequently required to walk and reach with hands and arms
* Occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl, or smell
* Must occasionally lift and/or move up to 50 pounds
* Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

What We Offer

* Competitive starting wages
* Health, dental, vision, and other benefits available after 60 days
* DailyPay
* 401k
* Paid Training
* Paid PTO
* Referral program
* Discounts at all Kinseth Hotel Corporation hotels and restaurants

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Apply Now

To apply, please submit your application through our website or in person at our hotel. We look forward to hearing from you
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    About the Role:We are seeking a highly skilled and customer-focused Night Auditor to join our team at Kinseth Hospitality. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and customer service functions.Key Responsibilities:Guest Services: Provide exceptional customer service to guests, responding...


  • Owatonna, Minnesota, United States Kinseth Hospitality Full time

    About the Role:We are seeking a highly skilled and customer-focused Night Auditor to join our team at Kinseth Hospitality. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and customer service functions.Key Responsibilities:Guest Services: Provide exceptional customer service to guests, responding...