IT Support Specialist
2 weeks ago
Mid Atlantic Retina is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing top-notch support to our employees and physicians.
The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues. You will be working with a variety of hardware and software platforms, including Windows 10, Server 2012, 2016, and 2019, as well as Active Directory (Azure AD, Azure Exchange, One Drive, M365 Suite).
Key Responsibilities- Provide technical support to employees and physicians, responding to inquiries and resolving IT problems in a timely and professional manner.
- Deploy, install, and configure computer hardware and software, including printing, configuration, word processing, electronic mail, and operating systems.
- Work with data, calculating and manipulating numbers, processing data on a computer, classifying, recording, storing, and retrieving information.
- Collaborate with the team to identify and resolve technical issues, and implement solutions to improve the overall IT experience.
- Bachelor's Degree in Information Systems or equivalent experience.
- Preferred certifications: A+/Network+, Cisco, Microsoft, Citrix, and Programming Language.
- Extensive working knowledge of PCs, network hardware, operating systems, and software.
- 401(k) & Profit Sharing
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Paid Time Off
- Bonuses
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