IT Support Specialist

3 days ago

Philadelphia, Pennsylvania, United States Lundy Law Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at Lundy Law. As a key member of our technology infrastructure, you will be responsible for providing technical support to our staff, troubleshooting issues, managing hardware and software, and ensuring data security and compliance with legal industry standards.

Key Responsibilities:
  • Provide first-line support to employees for hardware, software, and network issues.
  • Install, configure, and maintain computer systems, software, and networks.
  • Troubleshoot and resolve IT issues in a timely manner.
  • Manage user accounts, permissions, and passwords in accordance with firm policies.
  • Ensure data security and compliance with industry regulations.
  • Maintain and update IT documentation, including user guides and standard operating procedures.
  • Assist with the procurement and management of IT equipment and software licenses.
  • Conduct regular system audits and backups.
  • Collaborate with external IT vendors and service providers.
  • Stay up-to-date with the latest technology trends and advancements relevant to the legal industry.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Proven experience as an IT Support Specialist or similar role.
  • Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and legal-specific software.
  • Familiarity with network administration and network security practices.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Experience with data backup and recovery solutions.
  • Understanding of legal industry compliance standards is a plus.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
What We Offer:
  • Competitive Salary and Benefits Package: We provide a market-competitive salary, health insurance, dental and vision coverage, and a 401(k) plan with firm matching to help secure your financial future.
  • A supportive and collaborative work environment.
Work Environment and Schedule:

This role is based in our office located in Philadelphia, Pennsylvania. The IT Support Specialist is expected to be on-site during office hours to provide immediate assistance to our team and ensure all IT systems are functioning efficiently.

This intensive training phase is crucial for gaining a deep understanding of our operations, procedures, and the standards of service we expect when handling client interactions. The training period will last for a minimum of 30 days and may extend up to 90 days, depending on proficiency and the speed of acclimatization to our processes.

Work Hours:

  • Monday to Thursday: 7:00 AM to 4:00 PM with a half-hour lunch break.
  • Friday: 7:00 AM to 2:00 PM with a one-hour lunch break.

Lundy Law is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • IT Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States Oxford Solutions Full time

    IT Support Specialist - MSP - **Job Summary** We are seeking an experienced IT Support Specialist to join our team at Oxford Solutions. As an IT Support Specialist, you will be responsible for providing technical support to architectural firms, troubleshooting computer, network, and CAD issues. **Key Responsibilities** * Provide technical support to...

  • Travel Nurse RN Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support.Job Summary:As a Travel Nurse RN Specialist, you will provide high-quality patient care in a dialysis setting. This is a challenging and rewarding opportunity to work with a dynamic team and make a meaningful difference in the lives...

  • Travel Dialysis Technician

    4 weeks ago

    Philadelphia, Pennsylvania, United States Healthcare Support Full time

    Job Summary:Healthcare Support is seeking a skilled Dialysis Technician to fill a 13-week assignment in Philadelphia, PA. As a Dialysis Technician with Healthcare Support, you will have the opportunity to work with a reputable healthcare organization and receive a competitive compensation package.Benefits:Immediate Enrollment in Health InsuranceDental...

  • IT Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States Springboard Media Full time

    Job Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at Springboard Media. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Job Summary:The IT Support Specialist will be responsible for monitoring help desk...

  • Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States OneWell Full time

    Job SummaryOneWell is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing direct support services, companion services, and respite care to adults 21+ with Autism/Intellectual and Developmental Disabilities (I/DD).Key ResponsibilitiesAssist individuals in learning and...

  • IT Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Springboard Media Full time

    ### Job Title: IT Support Specialist ### Job Summary: Springboard Media is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients via chat, email, and telephone. ### Key Responsibilities: * Provide professional and courteous...

  • Desktop Support Specialist with Windows Expertise

    1 week ago

    Philadelphia, Pennsylvania, United States BURGEON IT SERVICES Full time

    Job Title: Desktop Support Engineer with Windows OSLocation: OnsiteDuration: Full TimeJob OverviewWe are seeking a skilled Desktop Support Engineer with expertise in Windows OS and device management to join our team at Burgeon IT Services LLC.Key ResponsibilitiesInstall and configure Windows OS on desktops and laptopsTroubleshoot and resolve issues related...

  • Administrative Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States PeopleShare Full time

    **Job Summary**PeopleShare is seeking a highly skilled Administrative Support Specialist to provide high-level administrative support to our University Services Client in Philadelphia, PA.**Key Responsibilities:**Provide complex calendar management, communication handling, and coordination of meetings and travel for senior leaders.Ensure strong attention to...

  • Administrative Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Proclinical Staffing Full time

    Administrative Support SpecialistProclinical Staffing is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Philadelphia, PA.Key Responsibilities:• Provide exceptional office and phone support to our clients and staff.• Sort and distribute mail from various mailrooms on campus to designated locations.•...

  • IT Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States J P Mascaro and Sons Full time

    IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at J P Mascaro and Sons. As a key member of our technical support team, you will be responsible for providing timely and effective technical support to our internal users.Key Responsibilities:Respond to technical support requests in a timely and professional...

  • Peer Support Specialist

    7 days ago

    Philadelphia, Pennsylvania, United States The CKHobbie Group Full time

    Job Title: Hybrid Peer SpecialistOur client, The CKHobbie Group, is seeking a highly motivated and compassionate Hybrid Peer Specialist to join their team. As a Hybrid Peer Specialist, you will play a vital role in supporting individuals struggling with OUD/SUD and mental health issues.Key Responsibilities:Engage with clients in the community and via phone,...

  • Legal Support Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Rowland Personnel Recruiting and Staffing Full time

    Legal Support SpecialistA reputable legal practice is seeking a dynamic and resourceful individual to become part of their team as a Legal Support Specialist. This position entails providing assistance with the preparation and submission of legal documents, drafting standard forms, and overseeing scheduling tasks. The ideal candidate will possess a...

  • IT Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States J P Mascaro and Sons Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at J P Mascaro and Sons. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Respond to technical support requests in a timely and efficient...

  • User Support Specialist

    7 days ago

    Philadelphia, Pennsylvania, United States Philadelphia Corporation For Aging Full time

    Job Title: User Support SpecialistWe are seeking a highly skilled and experienced User Support Specialist to join our team at Philadelphia Corporation for Aging. As a User Support Specialist, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    7 days ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and technical support? Do you have a knack for troubleshooting and resolving complex technical issues? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job SummaryThe Technical Support Specialist will...

  • Technical Support Specialist

    5 days ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job DescriptionThe City of Philadelphia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our employees and ensuring that our computer systems are running smoothly.Key Responsibilities:Provide technical support to employees via phone, email,...

  • Clinical Support Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Temple University Hospital Full time

    Clinical Support Specialist - Ambulatory Care Clinic Nursing The Clinical Support Specialist plays a vital role in patient care by welcoming individuals upon their arrival and assisting healthcare professionals, including nurses, physicians, and advanced practice clinicians, in providing comprehensive medical services. This position encompasses a range of...

  • Technical Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States Philadelphia Streets Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at the Philadelphia Department of Public Health (PDPH). As a Technical Support Specialist, you will play a critical role in supporting the effective use of technology by PDPH staff.Job Summary:The Technical Support Specialist will provide...

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Technical Support Specialist Job DescriptionThe City of Philadelphia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, troubleshooting issues with Windows operating systems, printers, and installed software, and...

  • Technical Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job Summary:The Technical Support...