User Support Specialist
3 days ago
We are seeking a highly skilled and experienced User Support Specialist to join our team at Philadelphia Corporation for Aging. As a User Support Specialist, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems.
Key Responsibilities:- Provide technical support to staff via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer hardware and software
- Install and configure new computer hardware and software
- Perform routine maintenance tasks to ensure computer systems are running efficiently
- Collaborate with IT staff to resolve complex technical issues
- Bachelor's degree in Computer Science or related field
- 1-3 years of experience in IT helpdesk or technical support role
- Strong knowledge of Microsoft Windows and Office 365
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Philadelphia Corporation for Aging is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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