Infrastructure Operations Manager

1 day ago

Durham, North Carolina, United States LCG, Inc. Full time

Job Summary:

We are seeking an experienced Operations Manager to oversee the development, maintenance, and management of integrated operational dashboard solutions within the NIEHS environment. This role requires strong leadership in supervising technical teams to ensure real-time monitoring of availability, capacity, security, and performance of IT infrastructure.

Key Responsibilities:

  • Develop and maintain an operational dashboard to provide real-time visibility into the health of the IT environment.
  • Ensure dashboards are integrated with NIEHS systems and utilize existing tools to monitor trends, data metrics, and service level agreements (SLAs).
  • Monitor computer networks for security threats or unauthorized access and respond to security incidents.
  • Analyze security risks and implement remediation strategies in accordance with DISA STIGs and NIH standards.
  • Support the configuration and maintenance of security hardware and network devices.
  • Prepare security documentation to support NIEHS, NIH, and GAO audits, ensuring compliance with HHS regulations.
  • Run government-specified tools to produce audit reports, analyze data, and provide detailed documentation.
  • Manage the patch and security update process, ensuring compliance with relevant standards.
  • Develop and maintain standard operating procedures (SOPs), policies, and documentation related to patch and security processes.
  • Assist in developing and maintaining the IT portion of the COOP plan, ensuring all systems at alternate sites are fully operational and configured identically to primary systems.
  • Implement technical solutions to ensure alternate systems are ready to take over within one hour in case of system failure.
  • Maintain the COOP strategy and update it to reflect any operational changes.
  • Supervise technical teams responsible for maintaining IT infrastructure, ensuring reliable and available services.
  • Establish operational objectives, assign responsibilities, and provide guidance to subordinate managers and staff.
  • Work closely with Government representatives, ensuring effective communication both orally and in writing to report on operational status, security, and compliance.

Requirements:

  • B.S. in Computer Science, Information Technology Management or Engineering
  • Minimum 7 years supervising technical teams to maintain reliable and available IT infrastructure and services.
  • Experience establishing operational objectives and assignments, and delegating assignments to subordinate managers and staff.
  • Experience working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Must be able to effectively communicate with Government representatives both orally and in writing.

Desired:

  • Ability to leverage AI-driven tools like Microsoft Co-Pilot for operational efficiency, automation, and enhanced support processes.

LCG, Inc. Offers:

A competitive, comprehensive benefits package, including health insurance options, life and disability insurance, retirement plan contributions, paid leave, federal holidays, professional development, and lifestyle benefits.

LCG, Inc. is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

  • Global Infrastructure Operations Manager

    5 days ago

    Durham, North Carolina, United States Inficare Full time

    Job Title: Global Infra Operation ManagerInficare is seeking a highly skilled Global Infra Operation Manager to lead our global IT operations team. As a key member of our IT leadership team, you will be responsible for ensuring the smooth operation of our global infrastructure, including servers, storage, networks, databases, and firewalls.Key...

  • Senior IT Infrastructure Project Manager

    2 weeks ago

    Durham, North Carolina, United States FUJIFILM Holdings America Corporation Full time

    Job Title: Senior IT Infrastructure Project ManagerWe are seeking a highly skilled Senior IT Infrastructure Project Manager to join our Global Digital and Information Technology (DIT) team. As a key member of our team, you will be responsible for delivering new and exciting technologies to a fast-growing company.Key Responsibilities:Run approved projects...

  • IT Network Infrastructure Specialist

    2 days ago

    Durham, North Carolina, United States North Carolina Central University Full time

    Job SummaryThe IT Network Administrator III plays a key role in the development of strategic campus infrastructure plans and comprehensive information security strategies. This position requires a leader who can work effectively with other IT leaders, technical teams, faculty, staff, and the campus community.Key ResponsibilitiesAssist in the development of...

  • Software Infrastructure Architect

    3 days ago

    Durham, North Carolina, United States BotBuilt Full time

    Job SummaryWe are seeking a highly skilled Software Infrastructure Engineer to join our team at BotBuilt. As a key member of our infrastructure team, you will be responsible for designing, managing, and optimizing our autonomous framing system infrastructure.Your primary focus will be on designing and deploying data logging and retrieval systems for our...

  • Software Infrastructure Architect

    4 weeks ago

    Durham, North Carolina, United States BotBuilt Full time

    Job Title: Software Infrastructure EngineerWe are seeking a highly skilled Software Infrastructure Engineer to join our team at BotBuilt. As a key member of our robotics infrastructure team, you will be responsible for designing, managing, and optimizing our autonomous framing system infrastructure.Key Responsibilities:Design and deploy data logging and...

  • Infrastructure Engineer

    1 week ago

    Durham, North Carolina, United States Inficare Full time

    Job Title: Infrastructure Engineer - Server and ContainersWe are seeking a highly skilled Infrastructure Engineer with expertise in server and container technologies to join our team at Inficare. As an Infrastructure Engineer, you will be responsible for designing, implementing, and maintaining complex infrastructure environments, including cloud and...

  • Network Infrastructure Specialist

    2 weeks ago

    Durham, North Carolina, United States American Addiction Centers Full time

    Job DescriptionAmerican Addiction Centers is seeking a highly skilled Network Engineer to support a large enterprise IT contract for a government customer in North Carolina.Key ResponsibilitiesImplement, operate, and maintain technologies in a large enterprise across multiple networks.Update to new technologies, tune performance, and implement critical...

  • Operations Manager

    2 weeks ago

    Durham, North Carolina, United States Computer Technologies Consultants Full time

    Operations Manager Job DescriptionComputer Technologies Consultants is seeking an experienced Operations Manager to support our clients' team in Durham, NC. This is a full-time, onsite position supporting the National Institutes of Health (NIH).About the CompanyWe are a leading technology company providing lifecycle IT, data analytics, cloud managed hosting...

  • Operations Manager

    6 days ago

    Durham, North Carolina, United States Computer Technologies Consultants Full time

    Operations Manager Job DescriptionComputer Technologies Consultants is seeking an experienced Operations Manager to support our clients' team in Durham, NC. This is a full-time, onsite position supporting the National Institutes of Health (NIH). As a leading technology company, we provide lifecycle IT, data analytics, cloud managed hosting services, agile...

  • Senior Infrastructure and Environment Manager

    4 days ago

    Durham, North Carolina, United States Infojini Full time

    This role involves overseeing the infrastructure and environment management, ensuring seamless build and deploy processes for the NCFAST and Child Welfare applications, and troubleshooting build-related issues for the portfolio applications.The successful candidate will be responsible for managing large numbers of test, development, and production...

  • Infrastructure Solutions Architect

    1 week ago

    Durham, North Carolina, United States Cree Full time

    About the RoleWe are seeking a highly skilled and experienced Infrastructure Solutions Architect to join our team at Wolfspeed. As a key member of our Network Operations team, you will be responsible for designing, implementing, and maintaining our complex infrastructure environment.Key ResponsibilitiesDefine and enforce system standards, including...

  • Infrastructure Solutions Architect

    6 days ago

    Durham, North Carolina, United States Cree Full time

    About the RoleWe are seeking a highly skilled and experienced Infrastructure Solutions Architect to join our team at Wolfspeed. As a key member of our Network Operations team, you will be responsible for designing, implementing, and maintaining our complex infrastructure environment.Key ResponsibilitiesDefine and enforce system standards, including...

  • Infrastructure Solutions Architect

    2 weeks ago

    Durham, North Carolina, United States Cree Full time

    About the RoleWe are seeking a highly skilled Infrastructure Solutions Architect to join our team at Cree. As a key member of our IT organization, you will be responsible for designing and implementing agile, integrated, secure, reliable, and business-appropriate infrastructure solutions.Key ResponsibilitiesApply in-depth knowledge of complex infrastructure...

  • Infrastructure Solutions Architect

    4 weeks ago

    Durham, North Carolina, United States Cree Full time

    About the RoleWe are seeking a highly skilled Infrastructure Solutions Architect to join our team at Wolfspeed. As a key member of our Network Operations team, you will be responsible for designing, implementing, and maintaining our complex infrastructure environment.Key ResponsibilitiesDefine and enforce system standards, including documenting global infra...

  • IT Project Manager

    3 weeks ago

    Durham, North Carolina, United States NetApp Full time

    About NetAppWe're a forward-thinking technology company with a passion for innovation and a commitment to making a difference in the world. Our team is made up of talented individuals who are driven by a desire to solve complex problems and push the boundaries of what's possible.Job SummaryWe're seeking a highly skilled Technical Delivery Manager to join our...

  • Software Infrastructure Architect

    4 weeks ago

    Durham, North Carolina, United States BotBuilt Full time

    About BotBuiltWe're a pioneering company that's revolutionizing the construction industry by building robots that build homes. Our innovative approach combines speed, safety, and precision to enhance the traditional home building process.Job DescriptionWe're seeking a dedicated and innovative Software Infrastructure Engineer to lead our team in crucial...

  • Network Infrastructure Specialist

    2 weeks ago

    Durham, North Carolina, United States Computer Technologies Consultants Full time

    Job Title: Network LeadComputer Technologies Consultants (CTC) is seeking a highly skilled Network Lead to support our clients' team in Durham, NC. This is a full-time, onsite position supporting the National Institutes of Health (NIH).About the CompanyCTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services,...

  • Data Center Operations Manager

    4 days ago

    Durham, North Carolina, United States LCG, Inc. Full time

    Job SummaryWe are seeking a highly skilled Data Center Operations Manager to oversee the day-to-day operations of our data center facilities, hybrid cloud environments, and virtual machines. The ideal candidate will have a strong background in IT infrastructure management, cloud computing, and data center operations.Key Responsibilities:Manage the planning,...

  • Software Engineering Manager II Network Infrastructure

    2 weeks ago

    Durham, North Carolina, United States Google Full time

    About the RoleAs a Software Engineering Manager II Network Infrastructure at Google, you will lead the effort to drive software development for the next generation Network Interface Controller (NIC) at Google, taking the NIC through development into production. You will design and evaluate approaches to use offload efficiently from Google software that can...

  • Software Infrastructure Architect

    2 weeks ago

    Durham, North Carolina, United States BotBuilt Full time

    About BotBuiltWe are a pioneering company that combines robotics and construction to build homes. Our innovative approach enhances the traditional construction process with speed, safety, and precision. We collaborate with home builders to deliver framing components for multiple houses.What You'll DoDesign, manage, and optimize our infrastructure for the...