Automotive Sales Support Specialist
2 months ago
Are you an enthusiastic communicator with a strong background in sales and customer engagement? Butler Ford is looking for a skilled Sales Support Specialist to enhance our team. We are committed to delivering outstanding service and creating memorable experiences for our clientele.
Key Responsibilities:
- Connect with customers through various channels including phone, email, and chat to assess their needs and arrange appointments for test drives and vehicle acquisitions.
- Promptly follow up with potential leads, ensuring a high standard of professionalism and customer care throughout the interaction.
- Leverage CRM tools to manage and document customer engagements, ensuring all leads are accurately recorded and addressed.
- Work closely with our sales department to provide comprehensive support during the sales journey, from initial inquiry to vehicle handover.
- Stay updated on our offerings, promotions, and market trends to effectively engage with customers and respond to their questions.
Qualifications:
- Experience in automotive sales, business development, or customer service roles is preferred.
- Exceptional communication abilities with a knack for building rapport and trust with clients.
- Strong organizational skills and meticulous attention to detail to manage various leads and follow-up activities.
- Willingness to work flexible hours, including evenings and weekends, to meet customer needs.
Perks:
- Paid time off (PTO) for vacations, personal days, and illness.
- 401K retirement savings plan with matching contributions.
- Employee discounts on vehicle purchases, service, and parts.
- Comprehensive medical, dental, and vision insurance for you and your eligible dependents.
- Life insurance for added security.
- Access to DailyPay as a certified partner.
- Employee Assistance Program for additional support.
If you are a driven individual with a passion for sales and customer satisfaction, we invite you to consider joining our team at Butler Ford, where we strive to exceed customer expectations every day.
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