Support Services Assistant

1 month ago


Ashland, Oregon, United States Oregon Shakespeare Festival Full time
Job Description

At the Oregon Shakespeare Festival, we are seeking a highly organized and detail-oriented Support Services Assistant to join our team. This role will provide general office support to the company, including mailing and shipping, copy machines, stocking office supplies, and administrative tasks as assigned.

Key Responsibilities:

  • Attend IDEA, sexual harassment, and other anti-bias trainings and workshops as scheduled by the institution.
  • Communicate effectively with internal customers to identify their needs.
  • Handle multiple tasks and customer needs simultaneously.
  • Process and provide support for all incoming and outgoing mail, packages, and express shipments.
  • Pick up and deliver packages to performers and creative team apartments as directed by the Office Manager or General & Company Management.
  • Pick up and deliver packages around the OSF and Plaza East campus as directed.
  • Manage the operation of photocopy and postage machines.
  • Oversee office supplies inventory, business cards orders, stationery orders, and office equipment for the entire company.
  • Provide basic training to employees on copy/mail/supplies procedures and equipment.
  • Coordinate with staff regarding structural repairs for common office machines throughout OSF.
  • Maintain records and negotiate maintenance agreements.
  • Ensure filing systems are up to date.

Additional Responsibilities:

  • Assist the Office Manager and other duties as assigned.
  • Research new office equipment acquisitions and negotiate lease and/or purchase agreements.
  • Complete major or complicated copying projects.
  • Assemble office and residential furniture as directed by the Office Manager and General & Company Management.
  • Assist Facilities and Company Management with moving office and residential furniture.
  • Ensure compliance with department and company policies and procedures.
  • Assist other OSF employees and departments with assignments as needed.

Requirements:

  • High school degree or equivalent experience.
  • Valid driver's license and clean driving record.
  • Comfortable driving vans and up to 26-foot box trucks.
  • Excellent written and verbal communication skills.
  • Proficient computer skills (Microsoft Office and Adobe Suite).
  • Strong analytical, problem identification, and problem-solving skills.
  • Ability to adapt to changing priorities and work well under pressure.
  • Ability to maintain a positive work atmosphere by behaving and communicating in a positive manner with company members, managers, co-workers, and vendors from diverse backgrounds.
  • Ability to maintain a high level of accuracy in preparing and entering information.
  • Comfortable navigating third-party carriers' websites (USPS, FedEx, and UPS).

Physical Abilities:

  • Ability to perform repetitious duties, including stairs and standing/sitting for long periods of time, lifting, twisting, stooping, and walking.
  • Regularly lift 51 pounds with or without accommodation.
  • Climb ladders.

Work Schedule:

Monday-Friday, 9:00 am - 3:00 pm, 30-40 hours weekly.



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