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Hotel Ambassador
2 months ago
Job Summary
A Concierge is a customer service professional responsible for providing exceptional experiences for guests and customers in a hotel, shopping mall, or corporate office setting. They serve as the primary point of contact, ensuring seamless interactions and resolving any issues that may arise.
Key Responsibilities
• Welcoming guests and creating a positive first impression
• Providing administrative support to ensure efficient operations
• Offering expert knowledge of the surrounding area, including transportation schedules and local attractions
• Performing various tasks to enhance the guest experience, such as receiving packages and arranging dry cleaning
Requirements
• Proficient in Microsoft Office products
• Excellent communication and customer service skills
• Self-motivated, proactive, and detail-oriented
• Ability to work effectively in a team environment and prioritize tasks efficiently
Education and Experience
• High school diploma or equivalent required
• 0-3 years of directly related or closely related experience
Schedule
- Saturday and Sunday, 8am-4pm
- Per diem opportunities available