Workplace Experience Liaison

5 days ago


Miami, Florida, United States Beacon Hill Full time

Beacon Hill, a leader in search and flexible staffing solutions, is seeking an experienced Workplace Experience Liaison to support one of their commercial real estate clients in Miami, Florida. This full-time assignment is expected to start around December 16th - March 1st, 2025, with a schedule of Monday to Friday, 9am - 5:30pm.

The primary role of the Workplace Experience Liaison will be to ensure that building spaces are appropriately set up and maintained to enhance the experience of all parties. As part of this role, you will interact with various teams and provide exceptional customer service.

Key Responsibilities:

*Deliver outstanding customer service to internal and external visitors, ensuring their needs are met promptly and professionally.

*Manage front-of-house services effectively, directing incoming queries to the appropriate personnel.

*Plan and assist with the physical setup of events and meeting spaces, including furniture, signage, and equipment.

*Maintain accurate records of space and room bookings, as well as up-to-date event calendars.

*Collaborate with other facilities team members to provide seamless support.

Required Skills and Qualifications:

*Superior customer service skills, with the ability to communicate effectively at all levels.

*Self-motivation, confidence, and a positive attitude.

*Ability to work collaboratively with team members and represent the team positively.

*Detail-oriented and organized, with excellent time management skills.

*Proficiency in computer applications and proven ability to manage daily activities using various platforms.

*A high school diploma is required, with 3+ years of experience in reception, concierge, or related fields.

Desirable Qualifications:

*Experience in catering or hospitality, as the main function of the Workplace Experience Liaison involves setting up and maintaining building spaces to enhance the experience of all parties.

The estimated salary for this position is $20/hour. Beacon Hill values diversity and encourages individuals with disabilities and protected veterans to apply. California residents: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.



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