Workplace Experience Ambassador
2 days ago
Industrious is a pioneering workplace-as-a-service provider dedicated to crafting exceptional office experiences. Our mission is to empower businesses of all sizes to thrive in a collaborative and productive environment.
We're committed to fostering a culture of inclusivity, respect, and creativity, where our members can be their authentic selves. Our team is passionate about delivering top-notch service, anticipating needs, and exceeding expectations.
The RoleWe're seeking a highly skilled Member Experience Associate to join our dynamic team. As a key member of our operations team, you will play a vital role in ensuring seamless day-to-day operations, providing exceptional customer service, and driving business growth.
In this exciting position, you will have the opportunity to work with diverse clients, manage inventory, coordinate events, and maintain a high level of attention to detail. If you're a natural problem-solver, enjoy working in a fast-paced environment, and take pride in delivering outstanding results, we want to hear from you
Responsibilities- Operations Management: Oversee daily operations, including preparation, setup, and teardown of the workspace.
- Customer Service: Provide exceptional support to clients, addressing their needs and concerns in a timely and professional manner.
- Inventory Management: Manage inventory levels, order supplies, and maintain a well-stocked workspace.
- Event Coordination: Plan, execute, and deliver engaging events that foster collaboration and productivity among clients.
- Prior experience in customer-facing roles or similar environments.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong organizational and time management skills.
- Competitive Salary: $25 per hour, based on relevant work experience and qualifications.
- Benefits Package: Comprehensive benefits, including health insurance, paid time off, and professional development opportunities.
- Sign-On Bonus: $500 upon completion of 90 days of employment.
- Commuter Stipend: $150 per quarter to support travel expenses.
- Travel Stipend: $150 annually for approved business travel.
- End-of-Year Bonus: $1,500, based on individual performance and company goals.
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