Workplace Experience Ambassador

2 days ago


Miami, Florida, United States Industrious Full time
About Industrious

Industrious is a pioneering workplace-as-a-service provider dedicated to crafting exceptional office experiences. Our mission is to empower businesses of all sizes to thrive in a collaborative and productive environment.

We're committed to fostering a culture of inclusivity, respect, and creativity, where our members can be their authentic selves. Our team is passionate about delivering top-notch service, anticipating needs, and exceeding expectations.

The Role

We're seeking a highly skilled Member Experience Associate to join our dynamic team. As a key member of our operations team, you will play a vital role in ensuring seamless day-to-day operations, providing exceptional customer service, and driving business growth.

In this exciting position, you will have the opportunity to work with diverse clients, manage inventory, coordinate events, and maintain a high level of attention to detail. If you're a natural problem-solver, enjoy working in a fast-paced environment, and take pride in delivering outstanding results, we want to hear from you

Responsibilities
  1. Operations Management: Oversee daily operations, including preparation, setup, and teardown of the workspace.
  2. Customer Service: Provide exceptional support to clients, addressing their needs and concerns in a timely and professional manner.
  3. Inventory Management: Manage inventory levels, order supplies, and maintain a well-stocked workspace.
  4. Event Coordination: Plan, execute, and deliver engaging events that foster collaboration and productivity among clients.
Requirements
  • Prior experience in customer-facing roles or similar environments.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong organizational and time management skills.
What We Offer
  • Competitive Salary: $25 per hour, based on relevant work experience and qualifications.
  • Benefits Package: Comprehensive benefits, including health insurance, paid time off, and professional development opportunities.
  • Sign-On Bonus: $500 upon completion of 90 days of employment.
  • Commuter Stipend: $150 per quarter to support travel expenses.
  • Travel Stipend: $150 annually for approved business travel.
  • End-of-Year Bonus: $1,500, based on individual performance and company goals.


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