Digital Experience Marketing Manager

4 weeks ago

Marlborough, Massachusetts, United States Boston Scientific Full time

About the Role:

The Digital Experience Marketing Manager will lead a team that delivers our customers the right messaging, content & solutions at the right time and in the right channel for proven value.

In partnership with product marketing and content strategy, the Digital Experience Marketing Manager will set the vision, strategy and priorities for our digital experience and lead a team to define, develop, and execute impactful, data-driven digital programs for physicians and patients.

Success is measured by the overall business impact of these solutions and consistent, positive cross-functional collaboration.

Your Responsibilities:

  • Work with commercial leadership to define, develop and execute, the optimal global digital marketing and communications experience(s) for our customers that drives successful results.
  • Define the vision and strategy to be a proactive, strategic partner that demonstrates value for the commercial organization.
  • Serve as a liaison between marketing & strategy and our sales experience team, in ensuring the best possible digital experience for our physicians and patients.
  • Provide the strategy and priorities for the digital experience team on an annual basis as well as determine key quarterly priorities and initiatives to support.
  • Communicate the digital experience strategy, priorities and KPIs to stakeholders and partners regularly including Product Management and Sales Leadership.
  • Establish the channel strategy for the digital experience including platforms such as web, email, social, paid media and MarTech.
  • Build a trusted relationship with stakeholders at all levels and in all regions and consistently gather feedback on digital experiences to accelerate, develop or improve.
  • Use performance data to identify opportunities where digital can make a positive impact on physician and patient interest and demand.
  • Develop roadmap and business case for digital tools to support the digital experience such as marketing automation, personalization engines, modular content, customer data platforms and more.

Requirements:

  • Undergraduate degree required, with Business Administration, Marketing, IT, Sales and/or Project Management Experience.
  • 7+ years' experience in a high-performance, digital role within a global-matrixed organization.
  • Strategic skills and process experience.
  • A strong understanding of the digital environment, including digital strategy, planning, execution, analysis, optimization, and technology.
  • Strong influencing skills at all levels with proven success.
  • Ability to build internal and external relationships at all levels of the organization.
  • Excellent communication skills.

Preferred Qualifications:

  • MBA Preferred
  • Experience in healthcare, life sciences, medical device, or pharmaceutical industry.
  • Agency experience preferred; Downstream marketing experience preferred
  • Ability to work and thrive in a cross functional matrixed Division with various key stakeholders
  • Business analytics and project management skills
  • Willing to travel 20%

About Boston Scientific:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life.

Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health.

That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran's status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code *, Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.

Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.

Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

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