Assistant Site Manager

3 weeks ago


Columbus, Ohio, United States Express Wash Hold Co LLC Full time
Job Overview

As an Assistant Site Manager at Express Wash Concepts, you will play a crucial role in ensuring the smooth operation of our car wash sites. Your primary responsibility will be to assist the site manager in maintaining high-quality day-to-day store operations, exceeding customer service needs, and driving sales growth.

Key Responsibilities
  • Maintain accurate records of sales, inventory, and labor costs.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Lead by example, fostering a culture of respectful accountability and teamwork.
  • Assist with recruiting, developing, and motivating teams to deliver exceptional customer experiences.
  • Monitor and control labor and staff scheduling to optimize productivity.
  • Ensure adherence to all safety protocols and standard operating procedures.
  • Address customer escalations in a calm and professional manner.
Requirements
  • High school diploma or equivalent required; 2-year college degree preferred.
  • At least 1 year of leadership experience.
  • Basic IT and computer skills, including POS, Microsoft Office, and G Suite.
  • Ability to work flexible hours, including evenings and weekends.
  • Positive attitude and strong communication skills.
Work Environment

As an Assistant Site Manager, you will be required to stand and move throughout the site for the entire shift. You must be able to work on your feet in a fast-paced environment and be able to lift 25lbs. Express Wash Concepts provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.



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