Housekeeping Associate

3 days ago

Portland, Oregon, United States Denver Co Full time
Job Overview

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at The Hotel Zags in Portland, Oregon. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Responsibilities
  • Clean and prepare guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
  • Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas.
  • Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls in order to have clean and sanitary guest and public restrooms.
  • Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn to ensure adequate supply for arriving guests.
  • Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
  • Dust and polish all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
  • Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
  • Lift mattresses to check for soil between mattresses and under bed.
  • Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking the guest room supplies such as hangers, extra blankets, and pillows.
  • Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet, including underneath furniture and hard-to-reach areas.
  • Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees.
  • Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
  • Secure and maintain custody of equipment, keys, and supplies at all times in order to protect and preserve hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
  • Perform other duties as assigned, requested, or deemed necessary by management.
Qualifications
  • No formal education or training required.
  • No prior experience necessary.
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Physical Demands
  • Lift up to 50lbs. continually throughout a shift.
  • Push, pull, and move levers, equipment, and furniture throughout a shift.
  • Work with arms raised above head throughout a shift.
  • Maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
  • Ability to identify minute debris and dirt in poorly lit areas and to read written instructions and computer print-outs.
Benefits

The Hotel Zags is certified Gold for Sustainability at Work and offers a range of benefits to our associates, including:

  • Medical, dental, vision, and more to all full-time associates.
  • Complimentary cafeteria.
  • 401k matching for all associates.
  • Hotel discounts.
  • Many other perks, benefits, and discounts for all associates.
  • Save on parking and public transportation costs by using our pre-tax savings account.
  • $50 TriMet monthly subsidy.

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