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Housekeeper - Portland Waterfront Resort

2 months ago


Portland, Oregon, United States Travel + Leisure Full time

About the Role:

We are seeking a skilled and detail-oriented Housekeeper to join our team at Travel + Leisure Co. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, maintaining high standards of customer satisfaction, and providing exceptional service to our guests.

Key Responsibilities:

  • Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, to ensure a high level of cleanliness and quality.
  • Adhere to housekeeping detail standards and maintain a clean and organized workspace.
  • Respond to guest inquiries and concerns in a professional and courteous manner, ensuring total guest satisfaction.
  • Handle guest issues and concerns in a timely and effective manner, with a focus on resolving issues and improving the guest experience.
  • Replenish supplies, such as kitchenware and toiletries, and maintain a well-stocked inventory of cleaning supplies.
  • Sort, count, fold, mark, or carry linens, and maintain a clean and organized linen room.
  • Work independently and as part of a team to achieve departmental goals and objectives.

Requirements:

  • Ability to work in a fast-paced environment with a high level of attention to detail.
  • Strong communication and interpersonal skills, with the ability to effectively interact with guests, colleagues, and management.
  • Ability to work independently and as part of a team, with a focus on achieving departmental goals and objectives.
  • Professional appearance and positive attitude, with a focus on providing exceptional customer service.
  • Ability to lift 50 pounds, with or without reasonable accommodation.

Benefits:

  • Comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and paid time off.
  • 401(k) plan with employer match, subject to eligibility requirements.
  • Legal and identity theft plan, as well as voluntary income protection benefits.
  • Wellness program and employee assistance program.

About Travel + Leisure Co.:

Travel + Leisure Co. is a leading hospitality company that puts the world on vacation. Our mission is to deliver exceptional experiences to our guests, while providing a positive and inclusive work environment for our associates. We are committed to innovation, growth, and customer satisfaction, and we are seeking talented and dedicated individuals to join our team.