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Housekeeper - Portland Waterfront Resort
2 months ago
About the Role:
We are seeking a skilled and detail-oriented Housekeeper to join our team at Travel + Leisure Co. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, maintaining high standards of customer satisfaction, and providing exceptional service to our guests.
Key Responsibilities:
- Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, to ensure a high level of cleanliness and quality.
- Adhere to housekeeping detail standards and maintain a clean and organized workspace.
- Respond to guest inquiries and concerns in a professional and courteous manner, ensuring total guest satisfaction.
- Handle guest issues and concerns in a timely and effective manner, with a focus on resolving issues and improving the guest experience.
- Replenish supplies, such as kitchenware and toiletries, and maintain a well-stocked inventory of cleaning supplies.
- Sort, count, fold, mark, or carry linens, and maintain a clean and organized linen room.
- Work independently and as part of a team to achieve departmental goals and objectives.
Requirements:
- Ability to work in a fast-paced environment with a high level of attention to detail.
- Strong communication and interpersonal skills, with the ability to effectively interact with guests, colleagues, and management.
- Ability to work independently and as part of a team, with a focus on achieving departmental goals and objectives.
- Professional appearance and positive attitude, with a focus on providing exceptional customer service.
- Ability to lift 50 pounds, with or without reasonable accommodation.
Benefits:
- Comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and paid time off.
- 401(k) plan with employer match, subject to eligibility requirements.
- Legal and identity theft plan, as well as voluntary income protection benefits.
- Wellness program and employee assistance program.
About Travel + Leisure Co.:
Travel + Leisure Co. is a leading hospitality company that puts the world on vacation. Our mission is to deliver exceptional experiences to our guests, while providing a positive and inclusive work environment for our associates. We are committed to innovation, growth, and customer satisfaction, and we are seeking talented and dedicated individuals to join our team.