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Spanish Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly skilled and bilingual Spanish Customer Service Representative to join our team at AllianceOne Incorporated. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring a positive experience for all interactions.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information to customers regarding their accounts and payment options
- Work collaboratively with internal teams to resolve customer complaints and concerns
- Meet or exceed performance metrics and quality standards
- Stay up-to-date on company policies, procedures, and product knowledge
Requirements:
- Bilingual in Spanish and English (required)
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic computer skills and proficiency in software applications
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
What We Offer:
- A comprehensive benefits package, including health insurance, dental, and vision
- A generous paid time off policy
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
How to Apply:
Please submit your application, including your resume and cover letter, to our website at www.allianceoneinc.com/careers. We look forward to hearing from you
Equal Opportunity Employer:
AllianceOne Incorporated is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.