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Customer Success Liaison

4 weeks ago

Port Saint Lucie, Florida, United States Nsight Health Full time
Transforming Healthcare with Remote Care Solutions

Nsight Health is revolutionizing the future of healthcare by innovating remote care solutions that empower patients to live longer, healthier lives.

Key Responsibilities:
  • Build strong relationships with clinicians and their office staff to support patient enrollments in Nsight's RPM and CCM services.
  • Drive patient-centered care by working directly in clinics to enroll patients, organize data, and enhance communication between providers and patients.
  • Educate and engage patients about Nsight's care programs and facilitate high-value care.
  • Implement team-based, patient-centered processes that improve chronic disease management.
  • Collaborate with care teams to ensure timely onboarding and care plan adherence.
Requirements:
  • 5-10 years of experience in customer success, account management, or client services, preferably in healthcare.
  • A track record of driving patient enrollments and success in a fast-paced, client-facing role.
  • Strong communication and relationship-building skills, with the ability to educate and inspire.
  • Experience with HubSpot, EHR/EMR systems, and customer service tools a plus.
  • Bilingual in English and Spanish is a plus.
Why Nsight Health?
  • Make a meaningful impact on patient care and be part of a team shaping the future of healthcare.
  • Work with cutting-edge technology that's revolutionizing healthcare.
  • Grow your career in a rapidly expanding organization.
  • Be part of a supportive, collaborative, and passionate team.

Competitive compensation, health, dental, vision, and life insurance, 401(k) with a generous company match, paid vacations and holidays, training and growth opportunities, and more.