Customer Delivery Specialist
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Delivery Specialist to join our team at Yark Auto Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients are completely satisfied with their new vehicle.
Responsibilities- Customer Interaction: Greet customers, perform needs assessments, and provide personalized support to ensure a seamless delivery experience.
- Vehicle Familiarization: Explain features, demonstrate operation, and provide thorough product knowledge to customers.
- Inventory Management: Research availability of models and optional equipment using computer databases, and visually inspect inventory to ensure accuracy.
- Paperwork and Logistics: Complete all necessary paperwork, arrange for delivery and registration, and ensure timely completion of tasks.
- Training and Development: Attend required training sessions, department meetings, and stay up-to-date with industry developments to enhance skills and knowledge.
- Customer Service Experience: Prior experience in retail, customer service, or hospitality is highly valued.
- Communication Skills: Excellent communication, sales, and interpersonal skills are essential for success in this role.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
- Mathematical Skills: Basic mathematical skills, including addition, subtraction, multiplication, and division, are required for this position.
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
- Medical Benefits: Access to a range of medical plans to suit your needs.
- Employee Discounts: Enjoy discounts on vehicle purchases, parts, and service.
- Paid-Time-Off: Take advantage of paid time off to recharge and relax.
- Employee Recognition Programs: Receive recognition and rewards for your hard work and dedication.
- Continued Training: Stay up-to-date with the latest industry developments and enhance your skills through ongoing training and development opportunities.
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