Customer Delivery Specialist

4 weeks ago


Toledo, Ohio, United States Yark Auto Group Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Delivery Specialist to join our team at Yark Auto Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients are completely satisfied with their new vehicle.

Responsibilities
  • Customer Interaction: Greet customers, perform needs assessments, and provide personalized support to ensure a seamless delivery experience.
  • Vehicle Familiarization: Explain features, demonstrate operation, and provide thorough product knowledge to customers.
  • Inventory Management: Research availability of models and optional equipment using computer databases, and visually inspect inventory to ensure accuracy.
  • Paperwork and Logistics: Complete all necessary paperwork, arrange for delivery and registration, and ensure timely completion of tasks.
  • Training and Development: Attend required training sessions, department meetings, and stay up-to-date with industry developments to enhance skills and knowledge.
Requirements
  • Customer Service Experience: Prior experience in retail, customer service, or hospitality is highly valued.
  • Communication Skills: Excellent communication, sales, and interpersonal skills are essential for success in this role.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Mathematical Skills: Basic mathematical skills, including addition, subtraction, multiplication, and division, are required for this position.
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Medical Benefits: Access to a range of medical plans to suit your needs.
  • Employee Discounts: Enjoy discounts on vehicle purchases, parts, and service.
  • Paid-Time-Off: Take advantage of paid time off to recharge and relax.
  • Employee Recognition Programs: Receive recognition and rewards for your hard work and dedication.
  • Continued Training: Stay up-to-date with the latest industry developments and enhance your skills through ongoing training and development opportunities.


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