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Insurance Policy Advisor
2 months ago
Chief Delivery LLC is seeking a skilled Insurance Customer Service Agent to provide exceptional support to our clients and policyholders. As a key member of our team, you will be responsible for delivering high-quality service, resolving issues, and promoting our insurance solutions.
Key Responsibilities- Customer Communication: Manage inbound customer interactions, addressing questions, requests, and issues in a timely and professional manner.
- Product Expertise: Maintain in-depth knowledge of our insurance products and services, providing accurate and strategic information to customers.
- Relationship Development: Track customer interactions and relationships, ensuring seamless communication and cross-functional awareness.
- Insurance License: Possess a valid Personal Lines or Property & Casualty Insurance License.
- Experience: 1-2 years of experience in a client-facing role, with a proven track record of supporting client success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to address complaints and issues effectively.
- Time Management: Demonstrate strong time-management and prioritization skills, with a passion for delivering exceptional customer service.
What We Offer: A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
