Current jobs related to Client Support Specialist I - Arlington, Virginia - Airlines Reporting Corporation

  • Support Specialist I

    3 days ago

    Arlington, Virginia, United States University of Texas at Arlington Full time

    Job SummaryAs a Support Specialist I at the University of Texas at Arlington, you will provide administrative support to the Department of Communication. Your responsibilities will include serving as department internship coordinator, processing student requests for internship credit, and maintaining internship placement data and contact information. You...

  • Support Specialist I

    2 weeks ago

    Arlington, Virginia, United States University of Texas at Arlington Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Support Specialist I to join our team at the University of Texas at Arlington. This role will provide administrative support to the Department of Communication and serve as department internship coordinator.Key ResponsibilitiesProvide administrative support to the Department of Communication,...

  • Veterinary Clinic Support Specialist

    1 week ago

    Arlington, Virginia, United States I-20 Animal Medical Center Full time

    Job Summary:We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at I-20 Animal Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional customer care to our clients and their pets.Responsibilities:Answer customer complaint calls and provide timely resolutions.Provide...

  • Client Support Operations Specialist

    2 days ago

    Arlington, Virginia, United States Bloomberg Industry Group Full time

    Job Summary: We are seeking a highly skilled Client Support Operations Specialist to join our team at Bloomberg Industry Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Answer incoming...

  • Client Operations Support Specialist

    3 weeks ago

    Arlington, Virginia, United States Bloomberg Industry Group Full time

    Job Title: Client Operations Support SpecialistYou will play a vital role in delivering exceptional customer service to our clients and sales representatives. Your primary responsibility will be to respond to incoming inquiries and provide timely resolutions to their concerns.Key Responsibilities:Answer incoming customer phone calls and emails, and take...

  • Client Support Liaison

    2 weeks ago

    Arlington, Virginia, United States Response Marketing Full time

    {"title": "Client Support Representative", "description": "Deliver Exceptional Client ExperiencesWe're seeking a talented Client Support Representative to join our team at Response Marketing. As a key member of our client-facing team, you'll play a vital role in delivering innovative and unforgettable client experiences.Key Responsibilities:Engage with...

  • Technical Support Specialist

    1 week ago

    Arlington, Virginia, United States Paladin Consulting Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Paladin Consulting. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer support requests in a timely and professional manner.Maintain a high level...

  • Customer Support Specialist

    3 days ago

    Arlington, Virginia, United States Paladin Consulting Full time

    Job Title:Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Paladin Consulting. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities: Respond to customer support requests in a timely and...

  • UXO/IED/EOD Specialist

    4 days ago

    Arlington, Virginia, United States Tetra Tech Full time

    Job Title: UXO/IED/EOD PersonnelWe are seeking highly skilled and experienced UXO/IED/EOD personnel to join our team at Tetra Tech. As a UXO/IED/EOD specialist, you will play a critical role in ensuring the safety and security of our clients and their personnel.Key Responsibilities:Perform UXO detection, identification, and clearance operations within an...

  • Client Support Ambassador

    1 week ago

    Arlington, Virginia, United States Response Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Client Support Representative team at Response Inc. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain strong relationships with customers through...

  • Personnel Security Specialist I

    1 week ago

    Arlington, Virginia, United States Global Resource Solutions, Inc. Full time

    Job Title: Personnel Security Specialist IGlobal Resource Solutions, Inc. (GRS) is seeking a highly motivated and detail-oriented individual to fill the role of Personnel Security Specialist I.Job Summary:The Personnel Security Specialist I will provide personnel security support services to the client, including interpreting existing regulations, assisting...

  • Technical Support Specialist

    3 days ago

    Arlington, Virginia, United States LoudounTecLoudounTec Full time

    Job SummaryTechnical Support Specialist - We are seeking a skilled Technical Support Specialist to join our team at LoudounTec. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers. You will work closely with our team to identify and resolve technical issues, and provide excellent customer...

  • UXO/IED/EOD Specialist

    1 week ago

    Arlington, Virginia, United States Tetra Tech Full time

    Job Title: UXO/IED/EOD SpecialistTetra Tech is seeking a UXO/IED/EOD Specialist to join our team. As a UXO/IED/EOD Specialist, you will be responsible for performing UXO detection, identification, and clearance operations within an assigned area of responsibility/knowledge.Key Responsibilities:Perform UXO detection, identification, and clearance...

  • Technical Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Solutions , LLC Full time

    Job Title: Technical Support SpecialistSolutions³ LLC is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers and internal stakeholders.Responsibilities:Provide Tier I and Tier II support for technical issues and...

  • Technical Support Specialist

    1 month ago

    Arlington, Virginia, United States Solutions³ LLC Full time

    Job Title: Technical Support SpecialistSolutions³ LLC is seeking a skilled Technical Support Specialist to join our team in supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program.Job SummaryThe successful candidate will perform a wide variety of technical tasks in support of...

  • Technical Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Metasys Technologies, Inc. Full time

    Technical Support RoleMetasys Technologies, Inc. is seeking a skilled Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients via phone, email, and in-person.Key Responsibilities:Respond to and resolve customer support requests for hardware and...

  • Client Support Specialist

    2 months ago

    Arlington, Virginia, United States ABC Imaging Full time

    Company Overview: ABC Imaging is a leading global provider of Printing and Media solutions, catering to Fortune 500 companies across various regions.Position Summary: We are in search of a dedicated and knowledgeable Customer Service Representative with a background in the printing sector, who can play a vital role in our operations.Key...

  • Retail Client Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Surmount Innovations Full time

    Client Support RepresentativeWe are seeking a highly motivated and detail-oriented Client Support Representative to join our team at Surmount Innovations. As a key member of our Client Services team, you will provide exceptional support to our clients and contribute to the success of our business.Key Responsibilities:Provide timely and effective support to...

  • Client Care Specialist

    2 weeks ago

    Arlington, Virginia, United States Truist Inc Full time

    Job SummaryWe are seeking a highly skilled Client Care Servicing Specialist to join our team at Truist Inc. As a Client Care Servicing Specialist, you will be responsible for providing exceptional client service and creating a differentiated client experience through exceptional client service and support.Key ResponsibilitiesInvestigate and resolve client...

  • IT Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Avert Network Services LLC Full time

    Job DescriptionAt Avert Network Services LLC, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the exceptional happiness of our clients. Your primary responsibility will be to handle escalated support requests for the IT Team that require on-site implementation. You...

Client Support Specialist I

2 months ago

Arlington, Virginia, United States Airlines Reporting Corporation Full time

Client Support Specialist I - Product Assistance (CSS I)

Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: Customer Operations and Support

Overview

Join us at Airlines Reporting Corporation (ARC), where we enhance the growth of global air travel by providing insightful travel data, adaptable distribution services, and other pioneering industry solutions. As a prominent travel intelligence firm, we possess the world's largest and most extensive global airline ticket dataset, encompassing over 15 billion passenger flights. By being part of our team, you will contribute to solutions and expertise that bolster economies and enrich lives. We embrace innovation, tackle challenges, and explore new concepts to lead the travel industry forward.

ARC is seeking a Client Support Specialist I - Product Assistance (CSS I) to become a vital member of our team. In this role, you will consistently deliver exceptional, professional customer service in a friendly and informative manner to clients seeking help with ARC products and services. You will adeptly assess the customer's requirements, identify the optimal solution, and effectively communicate that solution to the client.

Responsibilities

Deliver outstanding customer service in alignment with quality assurance call monitoring standards. Achieve or surpass Key Performance Indicators (KPIs) on a monthly basis.Efficiently manage multiple tasks, such as utilizing various computer applications while accurately responding to customer inquiries via phone and email.Document all customer inquiries in the call/problem tracking system (CRM) promptly and with detail, showcasing strong business writing skills.Address complex and challenging issues faced by customers.Share insights and feedback with management and colleagues regarding front-line experiences during team discussions.Qualifications
  • High School Diploma required; some college education is advantageous.
  • Prior experience in a call center environment is preferred.
  • Bi-lingual capabilities are desirable.
  • Proficient in Microsoft Office and general computer skills.
  • Ability to type efficiently.

PM21

Compensation details: Yearly Salary

PI7c3793d316d