Student Support Specialist
4 weeks ago
Student Support Specialist - Academic Advising Assistant
JOB SUMMARY
As a Student Support Specialist at the Office of Academic Advising, you will provide exceptional customer service to students, staff, and faculty via telephone, email, and in-person assistance. You will also assist in maintaining/updating student degree audits and advisor assignments within the Jenzabar Advising Module.
KEY RESPONSIBILITIES
- Provide customer service and support to students, staff, and faculty.
- Maintain accurate and up-to-date student records.
- Assist in maintaining/updating student degree audits and advisor assignments.
- Conduct data entry and file student information in the electronic filing system.
REQUIREMENTS
Preferred:
- Customer Service Experience
- Jenzabar experience
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