ServiceNow ITOM Platform Developer

4 weeks ago

San Jose, California, United States Sparktek Full time
Job Description

As a ServiceNow ITOM Platform Developer at Sparktek, you will play a crucial role in designing, developing, and implementing ServiceNow solutions within Federal organizations. Your primary responsibility will be to analyze business requirements, architect solutions, and lead the technical implementation of ServiceNow platform capabilities.

Key Responsibilities:

  • Lead the design, development, and implementation of ServiceNow solutions in alignment with federal government requirements and standards
  • Establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes
  • Provide expertise in integrating ServiceNow with other systems and applications within the federal government ecosystem
  • Architect, configure, and customize ServiceNow applications/modules such as Incident Management, Change Management, Service Catalog, and CMDB to meet organizational needs
  • Manage all customer CMDB's end to end and run scheduled report outs
  • Provide configuration management support to multiple IT projects simultaneously
  • Collaborate with security teams to ensure ServiceNow solutions meet federal government security requirements and comply with relevant regulations such as FISMA, NIST, and FedRAMP
  • Assist in troubleshooting and resolving complex technical issues related to ServiceNow implementations

Requirements:

  • Minimum 5 to 7+ years of ServiceNow Platform Developer Experience is required
  • Meet and maintain the requirements to work in a FedRAMP environment OR Complete disconnected environment (i.e. undergo a background screening, reside on U.S. soil, and prove status as a U.S. Citizen, U.S. National, or a U.S. Person)
  • Federal clearance required (TS/SCI)
  • Experience working with functional business leaders
  • Experience identifying business objectives and developing outcome-focused roadmaps
  • Enterprise Architect certification preferred (Togaf, IT4IT, etc)
  • Cloud platform certification(s) preferred
  • Familiarity with Enterprise Workflow Platform

Preferred Qualifications:

  • Customer service and communication skills: Ability to work graciously with users while resolving their issues
  • Quick learner, well organized and highly motivated with good communication skills
  • Will work with a team of highly skilled developers and excellent mentors
  • Core responsibility will be to write clean, efficient, unit-testable code with minimal support needed
  • Will adhere to the coding and review practices laid down by the team
  • Equally responsible for the quality and timeliness of the modules you are working on
  • Expected to document the pseudo code as applicable w.r.t the templates
  • Display keen interest in the latest technologies and share that knowledge with peers and managers
  • Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions

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