ServiceNow Platform ITSM Developer

4 weeks ago


San Jose, California, United States Sparktek Full time
Job Description

As a ServiceNow ITSM Developer, you will play a crucial role in designing, developing, and implementing ServiceNow solutions within Federal organizations. You will be responsible for analyzing business requirements, architecting solutions, and leading the technical implementation of ServiceNow platform capabilities.

This role requires a deep understanding of ServiceNow architecture, best practices, and a strong ability to translate business needs into technical solutions.

Responsibilities:

  • Lead the design, development, and implementation of ServiceNow solutions in alignment with federal government requirements and standards
  • Build solutions in ServiceNow for various modules, including ITSM, Portal, Catalog, HR Module, ITBM, SOC & GRC, etc.
  • Develop custom widgets as per client requirements
  • Establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes
  • Collaborate with security teams to ensure ServiceNow solutions meet federal government security requirements and comply with relevant regulations
  • Assist in troubleshooting and resolving complex technical issues related to ServiceNow implementations

Requirements:

  • Minimum 5 to 7+ years of ServiceNow ITSM Developer Experience
  • Meet and maintain the requirements to work in a FedRAMP environment
  • Federal clearance required (TS/SCI)
  • Experience working with functional business leaders
  • Experience identifying business objectives and developing outcome-focused roadmaps


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