Community Director

4 weeks ago

Oakland, California, United States Christian Church Homes Full time
Job Overview

We are seeking a highly skilled Community Manager to oversee the day-to-day operations of one of our properties. The successful candidate will be responsible for ensuring the efficient and safe management of the community, while also building positive relationships with residents, staff, and regulatory agencies.

Key Responsibilities
  • Contribute to a caring and positive working and living environment for all employees and residents
  • Manage the day-to-day operations of the property, including supervising staff and coordinating maintenance and repairs
  • Enforce CCH policies and procedures to ensure compliance with legal requirements and administrative agency rules and regulations
  • Manage the resident waiting list to ensure compliance with Fair Housing and Section 504 guidelines
  • Prioritize and assign work and projects amongst staff, and coordinate service work and monitor preventative maintenance
  • Collaborate with internal and external business partners and vendors to ensure effective implementation of improvements, repairs, and other initiatives
  • Prepare for site and other inspections by reviewing pertinent checklists and forms, and ensuring that all requested documentation is located and accessible
  • Ensure the successful day-to-day financial management of the property, and maintain all necessary financial records and files in good order
  • Administer the budget in a way that ensures a clean, safe, and well-maintained building and environment for residents and staff, while operating within +/- 5% variance of the approved budget
  • Direct the collection of rent, daily rent deposits, and communication of deposit information to the corporate office, and maintain an average 98% occupancy level or better
  • Market units in accordance with an approved marketing plan, which considers all federal, state, and local regulatory requirements
  • Process, complete, and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines
  • Review all delinquent accounts and resident receivables, and determine the necessary course of action to collect outstanding balances in consultation with the Portfolio Manager
  • Perform annual or more frequent inspections of units, and follow up with housekeeping letters, preparation of work orders, and maintenance chargebacks to residents
Requirements
  • High School diploma or GED required
  • 1 year of supervisory experience required
  • Real Estate License, or Certified Property Manager (CPM) plus 1 Year of Property Management Experience preferred
  • Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs preferred
  • Proficient with Microsoft Office 365 platform, and ability to quickly learn the organization's other systems
  • Excellent organizational skills, attention to detail, prioritization, and time management skills, with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong interpersonal skills, including written and oral communications
  • Ability to serve with integrity, professionalism, and confidentiality
  • CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH
  • A valid California driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements

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