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Hospitality Host

1 month ago

Dearborn, Michigan, United States Hotel Equities Full time

Job Title: GHM Host/Hostess

Job Summary:

We are seeking a skilled and enthusiastic GHM Host/Hostess to join our team at The Henry, Autograph Collection in Dearborn, MI. As a GHM Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities:

* Greet and seat guests in a timely and professional manner
* Ensure that all guests are dealt with in a consistent and professional manner
* Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis
* Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area
* Follow all applicable Company Standard Operating Procedures
* Perform other assignments as directed by the General Manager

Requirements:

* High School diploma /Secondary qualification or equivalent
* Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
* Ability to stand and exert well-paced mobility for up to 4 hours in length
* Ability to exert well-paced ability in limited space
* Ability to exert well-paced ability to reach different floors of the hotel on a timely basis
* Ability to lift up to 15bs on a regular and continuing basis
* Ability to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception
* Requires manual dexterity to use and operate all necessary equipment
* All associates must maintain a neat, clean and well-groomed appearance per Company Standards
* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position
* Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment

Benefits:

* Team Driven and Values Based Culture
* Medical/Dental/Vision
* Vacation & Holiday Pay
* Same-day pay available
* Employee Assistance Program
* Career Growth Opportunities/ Manager Training Program
* Reduced Room Rates throughout the portfolio
* Third Party Perks (Movie Tickets, Attractions, Other)
* 401(k)
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Life insurance
* Parental leave
* Referral program