Technical Service and Sales Engineer

7 days ago

Houston, Texas, United States Umicore N.V. Full time
About Umicore

We are a world-leading company in the production of automotive emission control catalysts. Our technologies enable on-road and non-road applications to meet environmental standards around the world. We strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers.

Job Summary

We are seeking a highly skilled Technical Service and Sales Engineer to join our team. As a Technical Service and Sales Engineer, you will be responsible for executing and supporting off-site and on-site engineering and design work, ensuring it is done pursuant to contract specification and quality procedures, and is delivered according to project deadlines.

Key Responsibilities
  • Execute engineering projects at customer installations, equipment fabricators, off-site engineering companies, including design, quotations, tests, implementation.
  • Modify equipment standards to accommodate new engineering designs and O&M procedures.
  • Work closely with commercial sales team globally during the proposal process to ensure deadlines can be met.
  • Communicate with clients and sub-suppliers to maintain client relationships.
  • Prepare technical and commercial components of engineering service proposals.
  • Conduct assessments of customer operation process to determine best solution to meet customer onsite and offsite engineering expectations.
  • Research and author technical papers and presentations, represent the company and its engineering catalyst products at customer visits, conferences and exhibitions.
  • Initiate and direct customer terms and conditions review. Liasing with the Regional Directors and legal departments to ensure contracts meet best practices.
  • Manage and execute catalyst replacement projects that require additional off-site and on-site technical expertise in mechanical engineering and construction.
  • Arrange, prepare, and conduct client onsite and offsite visits for the purpose of presenting technical presentation. Prioritize follow up as appropriate to increase market share.
  • Provide technical expertise within the industry identifying solutions to process problems associated with emissions reduction.
  • Expand and develop client base as a subject matter expert.
  • Troubleshooting and resolving any and all engineering and product related issues.
  • Assist with all root-cause analysis and troubleshooting activities in after sales support for clients.
  • Perform onsite and offsite inspections, foster client relationships through face-to-face contact.
  • Assist product Manager with reviewing and revising sample test reports as appropriate. Providing technical guidance to accurately communicate laboratory results to all parties involved.
Requirements
  • Bachelor's degree in Mechanical or Chemical Engineering or a similar field is preferred, equivalent years of experience will be accepted in lieu of a degree.
  • 5 - 10 years project engineering experience in the Chemical Industry with Engineering Sales and/or Project Management experience, preferred.
  • 5 - 10 years of related industry experience.
What We Offer

We aim to lead the way. Not just for our customers, but for our employees too. We strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits.

We offer a full-scale benefits plan, including health insurance, company paid life insurance and short-term disability, dental insurance, vision insurance, flexible spending accounts, voluntary critical illness and accident insurance, a 401(k) Plan with employer matching, profit-sharing eligibility, and bonuses. We recognize 11 paid holidays per year and provide generous allowances for vacation and sick time.

Umicore is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.

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