YMCA Membership Experience Coordinator

2 days ago


Sarasota, Florida, United States YMCA of Southwest Florida Full time
Job Summary:
The YMCA of Southwest Florida is seeking a skilled and detail-oriented individual to join our team as a Customer Service and Membership Representative. This role involves providing excellent customer service, processing membership transactions, and performing administrative tasks.

Main Responsibilities:
• Handle incoming calls and respond to member inquiries
• Process membership transactions and updates
• Maintain accurate records and files
• Perform other administrative tasks as assigned

Required Skills:
• Excellent communication and interpersonal skills
• Ability to work accurately and efficiently in a fast-paced environment
• Basic math skills and ability to handle cash transactions
• Proficiency in Microsoft Office Suite
• Strong attention to detail and organizational skills

Working Conditions:
• Work in a fast-paced environment with frequent interruptions
• May be required to work varying shifts, including evenings and weekends
• Frequent standing, walking, and use of manual dexterity

Estimated Salary: $32,000 - $42,000 per year depending on experience

Benefits:
• Competitive salary
• Opportunities for advancement
• Comprehensive benefits package
• Paid time off
• Discounts on YMCA programs and services

How to Apply:
Apply online or visit the YMCA of Southwest Florida website for more information.

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