Logistics Operations Coordinator

3 days ago


Sarasota, Florida, United States TEKsystems Full time

At TEKsystems, we are seeking an experienced Logistics Operations Coordinator to join our team. This role is responsible for ensuring the smooth operation of our warehouse facilities, providing exceptional customer service, and collaborating with cross-functional teams to drive business growth.

Job Description

About the Role:

  • Coordinate schedules for installation technicians to ensure timely delivery of services.
  • Perform welcome calls to customers within 48 hours of job booking to confirm details and expectations.
  • Conduct pre-installation calls to verify site readiness and confirm appointments.
  • Process job closeouts accurately and efficiently, ensuring all paperwork is complete and filed correctly.
  • Provide necessary documentation and files for installers and other departments (permitting, warehouse).
  • Foster excellent communication with customers, national account coordinators, sales reps, and data team members to drive satisfaction and job closure.
  • Update the Installation Portal (TIP) and Labor Scheduler (Gantt) daily to reflect progress and status.
  • Closely monitor National Account Jobs, process cancellations, and communicate with national account coordinators regarding site readiness and scheduling.
  • Maintain accurate records and reports, including supply chain reports, to inform inventory management decisions.

Requirements and Qualifications:

  • Proven experience in logistics, operations, or a related field.
  • Exceptional organizational, communication, and problem-solving skills.
  • Ability to multitask, prioritize tasks, and work effectively under pressure.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency in software applications, including Oracle, and familiarity with warehouse management systems.
  • Strong analytical and critical thinking skills, with ability to analyze data and make informed decisions.

What We Offer:

  • A competitive estimated salary range: $55,000 - $70,000 per year.
  • A dynamic and supportive work environment that fosters growth and development.


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