Quality Management Specialist

1 week ago


Pensacola, Florida, United States Lutheran Services Florida Full time
Quality Management Specialist

Lutheran Services Florida (LSF) is seeking a highly skilled Quality Management Specialist to join our team. As a key leader in our quality management efforts, you will take full ownership of the continuous quality improvement processes within the program, applying critical thinking to drive quality initiatives and ensure that every aspect of our services meets the highest standards.

Key Responsibilities:
  • Assist Regional Director, program leaders, and other staff with organization and maintenance of complex files, including confidential client files and statistical information.
  • Participate in reviews and analyses as a subject matter expert, serving as a resource to other team members and leadership.
  • Lead and participate in program and agency-wide continuous quality improvement (CQI) and Performance Quality Improvement (PQI) initiatives through participation on initiative workgroups/committees.
  • Lead accreditation maintenance and reaccreditation activities for the program in coordination with LSF Quality Assurance Department.
  • Ensure the monthly billings for designated programs are accurate.
Requirements:
  • BA/BS required, Masters' degree in human services preferred.
  • Minimum of 3-5 years job-related experience, including 2-3 years in Quality Management.
  • Experience with an accreditation process is required for this role.
  • Must possess demonstrated leadership and administrative abilities, be able to develop and monitor contracts, and be a good team player.
Why Work for LSF?

LSF offers a wide range of benefits, including a generous PTO policy, 403(b) retirement plan, and tuition reimbursement. We are proud to be an equal opportunity employer and value diversity, equity, and inclusion in all business practices.



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