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Parts Sales Specialist

2 months ago

Santa Fe Springs, California, United States Superior Food Machinery Full time
Job Overview

The Parts Sales Specialist is responsible for addressing customer parts requirements through both direct interactions at the parts counter and via telephone communications. The role focuses on meeting sales targets within the parts department while ensuring exceptional customer satisfaction.

Key Responsibilities

  • Engage in direct sales with customers.
  • Manage customer inquiries and parts requests through phone, email, and in-person at the parts counter.
  • Provide timely responses to customer inquiries regarding parts.
  • Assess and identify customer parts requirements.
  • Suggest requested parts along with additional options to fulfill customer needs.
  • Locate and supply parts to customers efficiently.
  • Adhere to all policy guidelines when processing transactions including cash, checks, and warranties.
  • Cultivate positive relationships with both customers and suppliers.

Requirements

Bilingual proficiency in English and Spanish is essential.

The ideal candidate should be a collaborative team member.

Self-motivation and excellent communication skills are crucial.

This position operates Monday through Friday.

Experience with machinery parts is advantageous and may lead to additional compensation.

Experience in procurement is also beneficial.

Company Overview

Superior Food Machinery specializes in the fabrication of high-quality tortilla ovens and related equipment.