Special Projects Manager
2 weeks ago
We are seeking a highly skilled and experienced Special Projects Manager to join our team at Limbach Facility Services LLC. As a key member of our branch, you will be responsible for driving growth of the recurring revenue base across your assigned accounts.
Key Responsibilities- Assume responsibility for meeting revenue and gross profit goals on assigned accounts.
- Proactively manage accounts by dedicating 100% of time to selected and assigned mission-critical MEP accounts.
- Maintain excellent customer relationships by positioning the company as the trusted source for operational maintenance and improvement of customers' mechanical systems.
- Develop and present repair, replacement, upgrade, or retrofit recommendations to customers, with the goal of closing sales and providing excellent customer service.
- Understand customer spending habits and approval limits, and be skilled at pricing and presenting proposals accordingly.
- Manage small teams of technical field personnel to respond quickly to pressing "on-demand" emergency needs, scheduled repairs, replacements, and/or planned projects.
- Plan and manage work with a unique understanding of the customer's ongoing operations in mind, resulting in minimal disruption to the customer's business objectives.
- Partner with the service coordinator and/or field operations staff to plan out daily and weekly manpower needs to support customers.
- Collaborate with Account Executives, Account Managers, Sales Representatives, Special Projects Managers, Area Service Managers, and major project operations teams to ensure client needs are met.
- Review work on site, perform material, labor, and equipment take-offs, write bid scope proposals, and submit for acceptance and approval.
- Prepare project booking documents for efficient cost management.
- Manage costs by expediting materials, equipment, and parts in a timely and cost-effective manner.
- Ensure all work is billed promptly upon completion or per the terms of appropriate contract documents.
- Monitor payment of customer invoices and follow up on all receivables over 60 days past due.
- Participate in strategic account planning exercises to increase recurring revenue from captive accounts.
- Train and develop new SPD management and field supervisory personnel as required.
- 5+ years of hands-on, industry-specific experience.
- Demonstrated ability to engage in effective collaboration and communication (both written and verbal).
- Strong computer skills, including proficiency with Microsoft Office (Excel in particular) or equivalent Google Applications.
- Capacity to leverage interpersonal skills to develop and enhance business relationships.
- Bachelor's Degree or previous experience in technical skilled trades execution, most notably hydronic and plumbing system installation, service, or maintenance.
- Demonstration of both sales and operational experience.
- Self-starter who is looking to solve problems and create solutions directly with customers.
- Familiarity with back-of-house facilities maintenance staff personnel and operations.
- Maintain appropriate company confidentiality at all times.
- Protect the assets of the company and ethically uphold the Code of Conduct & Ethics in all situations.
- Cultivate and promote the "Hearts & Minds" safety culture.
- Consistently exemplify the Core Values of the company (We CARE, We Act with Integrity, We Are Innovative, and We Are Accountable).
- This position operates primarily in a professional office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, and filing cabinets.
- Work tasks necessitate travel to local building facilities, which means intermittent exposure to the conditions typically associated with a construction work site or retrofit-style work.
- In performing the duties of this job, the incumbent is regularly required to walk, talk, stand, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
- This is considered a sedentary work position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
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Special Projects Manager
1 month ago
Athens, Ohio, United States Limbach Full time{"title": "Special Projects Manager", "description": "Job SummaryLimbach is seeking a highly skilled Special Projects Manager to join our team. As a Special Projects Manager, you will be responsible for managing small to medium-sized projects, ensuring timely completion, and meeting customer satisfaction goals.Key ResponsibilitiesManage small to medium-sized...
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Special Projects Manager
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Athens, Ohio, United States Limbach Facility Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Special Projects Manager to join our team at Limbach Facility Services LLC. As a Special Projects Manager, you will be responsible for managing a portfolio of small to medium-sized projects, ensuring timely completion, and delivering exceptional customer service.Key ResponsibilitiesManage a...
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