Sales Team Leader

2 weeks ago


Grand Rapids, Michigan, United States The Tile Shop, Inc. Full time

Job Summary

The Tile Shop, Inc. is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in leading our sales team to achieve sales goals and providing exceptional customer service.

Key Responsibilities

  • Build and develop a well-rounded team of sales associates
  • Train and coach employees on policies, procedures, and job duties
  • Proactively greet customers and develop lasting relationships
  • Sell tile and related products to exceed customer expectations
  • Learn and use knowledge of all store and warehouse operations
  • Lead by example to achieve sales goals
  • Learn the installation process and products to educate customers
  • Track established store sales goals
  • Provide customers with updates on product delivery status
  • Maintain professional standards to protect The Tile Shop brand
  • Develop schedules for associates and warehouse personnel
  • Maintain inventory accuracy
  • Use good business practices at all times

Requirements

  • 1+ years of experience in retail management
  • Previous sales experience
  • Proven ability to build, develop, and motivate a sales team
  • Strong work ethic with a drive to exceed expectations
  • Work well with others in a fast-paced, commission sales environment
  • Open to learning and growing independently and from feedback
  • Lead with a positive attitude and contagious enthusiasm
  • Detail-oriented and highly organized
  • Sense of design: put together various styles, colors, and textures
  • Basic mathematical and computer skills
  • Ability to read, write, and speak in English
  • Previous experience in a related field preferred

What We Offer

  • Competitive pay with unlimited earning potential
  • Individual career growth opportunities & excellent training
  • Competitive & comprehensive benefit package
  • HSA employer contributions
  • 401(k) plan with employer matching
  • Team-focused work environment

The Tile Shop, Inc. is an equal opportunity employer.


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