Executive Director of Resort Operations

2 weeks ago

Washington, United States Sugarloaf Mountain Corporation Full time
Job Summary

We are seeking an experienced Executive Director of Resort Operations to lead our resort services division and create a memorable experience for our guests.

Key Responsibilities
  • Leadership: Develop and implement a comprehensive strategic plan for the resort services division, aligning with company goals, vision, and KPIs.
  • Program Development: Support daily operations of resort services division, including snow sports, rental, retail, guest services, ticketing operations, tubing operations, and guest arrivals, transport, and resort security services.
  • Staff Management and Development: Lead, mentor, and develop a high-performing team of resort services professionals. Foster a positive and collaborative work environment for all divisional departments, promoting a culture of excellence, business acumen, and guest-focused excellence.
  • Safety and Risk Management: Implement and enforce safety procedures that involve conducting safety inspections, training, and making decisions that follow strong safety protocols.
  • Budgeting and Financial Management: Develop and manage the resort services divisional budget, including revenue forecasts, expense control, and financial performance analysis with divisional management team.
  • Guest Experience Management: Create and maintain exceptional resort experiences by addressing guest feedback, resolving guest issues, and enhancing service offerings.
  • Collaboration and Communication: Effective communication and collaboration with other resort teams, organizations, and stakeholders are vital.
  • Professional Development: Lead initiatives to introduce new services, improve existing offerings, and enhance overall guest satisfaction.
  • Administration: Oversees and builds a high-functioning leadership team that manages the department's administrative requirements such as payroll, scheduling, and team member training.
Requirements
  • Strong leadership, strategic thinking, and problem-solving abilities.
  • Excellent communication and interpersonal skills, with the ability to inspire and motivate teams, build consensus, and drive results.
  • Deep understanding of the skiing industry, including trends, customer expectations, challenges, and opportunities.
  • Demonstrated ability to drive innovation and operational excellence.
  • Strong understanding of budgeting process and Profit/Loss statements (P&L).
  • Availability to work flexible hours, including weekends and holidays, to support seasonal operations and guest needs.
Benefits
  • The wage range for this position is $120,000 to $145,000 annually, DOE.
  • This position is eligible for goal attainment incentives.
  • Benefits include: health, dental, vision. Team member will accrue PTO and will earn 2+ weeks or more in a 12-month period.
  • All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).
  • All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
Equal Employment Opportunity

Sugarloaf Mountain Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers.

  • Executive Director

    2 weeks ago

    Washington, United States Constellation Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director to lead our team at Constellation. The successful candidate will be responsible for providing operational leadership, developing a cohesive team, and driving business growth.Key ResponsibilitiesDevelop and implement operational strategies to drive business growth and improve...

  • Executive Director of Operations

    3 weeks ago

    Washington, United States Lawyers' Committee for Civil Rights Under Law Full time

    Job SummaryWe are seeking a highly experienced and strategic Chief Operating Officer to join our team at the Lawyers' Committee for Civil Rights Under Law. As a key member of our leadership team, you will be responsible for driving organizational growth, developing and implementing strategic plans, and overseeing operations to ensure the successful execution...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Chisholm Consulting Inc Full time

    Job DescriptionJob Title: Executive Director of OperationsCompany: Chisholm Consulting IncJob Type: Full-timeLocation: RemoteAbout Us: Chisholm Consulting Inc is a leading consulting firm that provides expert advice to businesses and organizations. We are seeking an experienced Executive Director of Operations to join our team.Job Summary:We are seeking a...

  • Executive Director

    2 weeks ago

    Washington, United States The Cottages of Snohomish Full time

    {"title": "Executive Director", "description": "Lead Our Senior Living CommunityWe are seeking an experienced Executive Director to lead our senior living community, The Cottages of Snohomish. As a key member of our team, you will be responsible for overseeing the daily operations of our community, ensuring the highest level of care and service for our...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States HOATalent Full time

    Job Summary:The Executive Director of Operations will lead the overall operations and strategic direction of HOATalent. This role requires a visionary leader with a strong background in property management, business development, and operational excellence. The successful candidate will be responsible for driving growth, enhancing operational efficiency, and...

  • Executive Director

    5 days ago

    Washington, United States Office of the Chief Financial Officer, Washington, DC Full time

    Job Title: Executive DirectorJoin the Office of the Chief Financial Officer, Washington, DC, as we seek an exceptional Executive Director to lead our team. As a key member of our leadership, you will be responsible for overseeing the agency's financial, administrative, and program operations.About the RoleThe Executive Director will provide strategic...

  • Executive Director of Operations

    2 weeks ago

    Washington, Washington, D.C., United States Compass Group Careers Full time

    Job SummaryExecutive Director of OperationsThe Executive Director of Operations, reporting directly to the Regional Vice President, oversees the day-to-day operations of a Company account. This role requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Compass Group USA Full time

    {"Job Title": "Executive Director of Operations", "Job Summary": "The Executive Director of Operations is responsible for overseeing the day-to-day operations of a Company account. This role requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality and...

  • Executive Director and CEO

    24 hours ago

    Washington, United States ASSOCIATION OF ART MUSEUM DIRECTORS Full time

    Job Title: Executive Director and CEOThe Association of Art Museum Directors seeks a visionary leader to serve as the Executive Director and CEO of our esteemed institution. As the chief executive officer, you will provide strategic direction and oversight to ensure the museum's continued growth and success.Key Responsibilities:Strategic Vision and Planning:...

  • Executive Director

    2 weeks ago

    Washington, Illinois, United States Villas of Holly Brook Full time

    About the RoleVillas of Holly Brook is seeking a highly skilled and experienced Executive Director to lead and direct the overall operations of our community. As a key member of our team, you will be responsible for ensuring the highest level of service quality, maintaining high occupancy rates, and meeting financial goals within established budgetary...

  • Executive Director

    2 weeks ago

    Washington, United States Police Executive Research Forum Full time

    Job SummaryWe are seeking a highly experienced and skilled Executive Director to lead the Federal Law Enforcement Officers Association (FLEOA). The successful candidate will be responsible for implementing the policies set by the Board of Directors and serving as the chief executive officer of the organization.Key ResponsibilitiesStrategic Leadership:...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Alteahc Full time

    Job SummaryThe Director of Operations at Alteahc is a key leadership role responsible for overseeing the strategic planning and execution of operational processes across the organization. This position demands exceptional leadership and problem-solving abilities to drive business growth and excellence in the post-acute care environment.Key...

  • Chief Operations Executive

    3 weeks ago

    Washington, Washington, D.C., United States Field Operations Full time

    Career OpportunityAbout Us:CAVA is a forward-thinking restaurant organization dedicated to delivering exquisite, Mediterranean-inspired cuisine to our patrons while uplifting local communities. Our commitment to high-quality ingredients, culinary innovation, and outstanding customer experiences drives our expansion across the nation.Core Values:Kindness...

  • Chief Operations Executive

    4 weeks ago

    Washington, Washington, D.C., United States Field Operations Full time

    Career OpportunityAbout Us:CAVA is a forward-thinking restaurant organization dedicated to delivering flavorful, Mediterranean-inspired dishes to our patrons while uplifting local communities. We prioritize high-quality ingredients, culinary innovation, and outstanding customer experiences as we broaden our reach across the nation.Our Core Values:Kindness...

  • Executive Director of Operations

    3 weeks ago

    Washington, United States Compass Group Poland Sp. z o.o. Full time

    Job SummaryJob Title: Executive Director of OperationsJob Summary: We are seeking an experienced Executive Director of Operations to join our team at Compass Group Poland Sp. z o.o. As a key member of our leadership team, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations.Key...

  • Executive Director

    2 weeks ago

    Washington, United States Office of the Chief Financial Officer, Washington, DC Full time

    Job DescriptionJob Title: Executive DirectorJob Summary:The Office of the Chief Financial Officer, Washington, DC is seeking an experienced Executive Director to lead our team. As a key member of our organization, you will be responsible for providing strategic leadership and oversight of marketing, communications, lottery, and regulated charitable gaming...

  • Executive Director

    5 days ago

    Washington, United States MDDC Credit Union Association Full time

    Executive Director OpportunityThe Labor Community Foundation is seeking a highly skilled and experienced Executive Director to lead our organization in achieving its mission of cultivating creative economic solutions and developing collaborative educational resources for marginalized communities.As the Executive Director, you will oversee the strategic and...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Compass Group, North America Full time

    Job SummaryThe Executive Director of Operations, reporting directly to the Regional Vice President, oversees the day-to-day operations of a Company account. This role requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality and customer service.Key...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Compass Group USA Full time

    Job SummaryThe Executive Director of Operations, reporting directly to the Regional Vice President, oversees the day-to-day operations of a Company account. This role requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality and customer service.Key...

  • Executive Director of Operations

    2 weeks ago

    Washington, United States Aramark Full time

    Job SummaryAramark is seeking a highly skilled and experienced Executive Director of Operations to lead our team in delivering exceptional service to our clients. As a key member of our management team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and...