Account Manager

3 weeks ago


Lorton, Virginia, United States FASTSIGNS #32201 Full time
Job Overview

FASTSIGNS #32201 is seeking a highly motivated and experienced Client Relations/Account Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our valued clients, ensuring their satisfaction and fostering long-term loyalty.

Key Responsibilities
  • Develop and execute account plans to meet client needs and drive business growth.
  • Conduct regular check-ins and meetings with clients to gather feedback and assess satisfaction.
  • Address client inquiries and concerns promptly, coordinating with internal teams to provide effective solutions.
  • Collaborate with sales and product teams to ensure client requirements are met.
  • Identify opportunities to up-sell and cross-sell products/services to existing clients.
  • Prepare and deliver client reports and progress updates.
Qualifications
  • Demonstrated initiative and self-motivation.
  • Proven experience in account management, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to manage multiple client accounts and prioritize effectively.
  • Proficiency with CRM software and other electronic business tools.
Benefits
  • Competitive salary with performance-based incentives, bonus, and commissions.
  • Health, dental, and vision insurance.
  • 401K and 401K matching.
  • Personal Time Off and Holiday Pay.
  • Opportunities for professional development and career growth.
  • Supportive and dynamic work environment.

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