Project Manager

THE PERSON - 

Are you a detailed oriented, fast-paced multi-tasker that prioritizes efficiency and profitability? Do you enjoy mentoring and coaching a team to do the same? If so, we hope you’ll apply.
Rising Eagle Construction is looking for a Project Manager to add to it’s growing team.  As a Project Manager, you’re a key team member who inspires and leads by example.

By joining our team as a Project Manager, you’re managing and holding our site crews accountable to the execution of your projects, ensuring they are performing to the standards established by Rising Eagle.
Our Project Managers oversee multiple construction and restoration jobs (including water damage, fire damage & mitigation) and crews for quality control, efficiency, and profitability of jobs while being involved in production when called upon. For work product, you’re the boots on the ground, execution lead that keeps the train moving, on time and on budget. 

OUR IDEAL CANDIDATE IS

• Passionate about excellent customer service by setting high standards for themselves and commitment to delivering quality work
• Thrives on taking initiative and adept at finding creative solutions to challenges. 
• Previous team leader and/or management experience in a similar role
• Excellent organizational, analytical, and management skills
• Self-reliant and doesn’t shy away from tackling problems independently
• Experience as a hands-on leader who loves being on the jobsite to motivate, coach, and help teams succeed
• A knack for attracting, identifying, and inspiring employees
• Strong emotional intelligence, resilience, communication skills, and the ability to influence team members to ensure everyone is on the same page

ROLE & RESPONSIBILITIES: 

• Creating Amazing Customer Experiences:  Through customer focus and collaboration you ensure the team is energized and motivated to create an exceptional experience for our customers.
  Provide support to team members and customers in challenging situations and use Restoration 1’s tools and data to organize, document and measure KPIs and propose action plans to elevate customer experiences.
• Are Accountable to Quality Control You will drive results by leading people, demonstrating an ability to work well under pressure; being a highly effective communicator and problem solver.
  You manage overall execution and quality of our work.  You’re on-site,  monitoring project progression, sticking with and supporting your team until the job is done, providing updates and performance feedback to the Director of Project Management.You will be responsible for conducting a comprehensive on-site inspection to verify the completion of all tasks and to ensure the quality of the work performed. 
• Managing People You will cultivate creativity & disruption to ensure the team and work product represents our brand and culture, using our policies, processes, values, and best practices as your guide.
• Enhancing our culture by engaging & inspiring through our values Exceptional Customer Experiences; On time, 24/7; Team Oriented and Accountable; Masters of Problem Solving.
  You will help others grow, remain engaged and embody these values by taking the time to understand their strengths and provide coaching and development.

JOB DUTIES INCLUDE

• Models the core values of the organization, to create a sense of teamwork and membership among employees.
• Serve as an emergency responder 24/7/365
• Respond to all emergencies safely and with urgency to ensure the customer signed to a Work Authorization and collect the appropriate deposit.
• Assists the director of project management with developing and implementing action plans to improve project performance.

• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Identify, establish, and execute training and development plans for each technician assigned as a mentor.
• Direct and manage project development including definition of project scope, goals and deliverables.
• Utilize all functionality within iRestore management software, including the communication of ‘real time’ job site status, scheduling people and equipment for specific dates and times, ensuring crews clock in and out of each job, and creating purchase orders to account for job expenses.
• Regularly liaise with existing customers/clients, and exercise sound, independent decision-making to ensure customer satisfaction.
• Work with the team, budgets, goals and deliverables that support business goals while adhering to processes and policies.
• Estimate and oversee resources and participants needed to achieve project goals.
• Identify and manage project needs, communicate project expectations, status of project and possible changes in project scope and other key information.
• Communicates information including major team developments, and concerns.
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.
• Hold office hours and provide weekend management of crews (weekends are rotated between project managers) to complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
• Identify and resolve issues and conflicts among multiple restoration teams in the field, particularly as it pertains to resource distribution, vehicle allocation, and assigned personnel.
• Evaluate and assess the need for additional staff and/or subcontractors and coordinate recruitment of labor as needed.
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence.
• Identifies, analyze, forecast and mitigate potential hazards,clearly communicating these risks to your teams.
• Demonstrate proper wear, use, care, and maintenance of Company Personal Protective Equipment (PPE) and safety equipment.
• Oversees and ensures job site personnel adherence to ANSI/IICRC and all applicable Federal, State, and Local regulations. 
• Follow and oversee safe work practices and adhere to safety and risk management guidelines at all times.
• Submit all documents to Project Coordinator for invoicing purposes including Final Billing Detail(Xactimate Final Estimate), Electronic Sketch, Equipment Log, Dry Log and a signed Excellent Service Endorsement Form within three(3) business days for most jobs and seven(7) business days for very large jobs.
• All other duties as assigned.

Job Qualifications:

• Minimum High School Diploma or equivalent education is required.
• Minimum five-years of experience in water, mold and fire damage restoration or other technical function is required.
• ANSI/IICRC,Water Damage Restoration Technician(WRT), Fire & Smoke Damage Restoration Technician(FRST), Applied Microbial Remediation Technician(AMRT), District of Columbia DOEE Mold Remediation Supervisor, or related certifications required.
• Any Restoration Industry Association(RIA) Certifications, ANSI/IICRC Trauma Scene Cleaning, Upholstery & Fabric Cleaning Technician or Carpet Cleaning Technician 
• Project management experience preferred, but not required, for consideration of this position. 

THE COMPANY

RISING EAGLE CONSTRUCTION

Rising Eagle Construction is a veteran owned, fully licensed and bonded Home Renovation company in Northern Virginia.
Since 2019, we have been providing residential rebuilding and remodeling services to the local community.
We are contractors who know what it takes to provide quality rebuilds, remodels, and renovations while keeping every little detail in focus.
Raising Eagle Construction maintains the highest quality standards within the industry, have a team of skilled craftsmen who are certified, licensed, and completely insured, and make sure to leave our customers 100% satisfied when the job ends.

OUR VALUES

Our values can be summed up in one word, TRUST.
Which we break into two key components: 

CHARACTER

• Integrity: Being honest and ethical in all dealings
• Responsibility: Taking ownership of actions and decisions
• Respect: Valuing diversity and treating others with dignity
• Accountability: Being answerable for actions and commitments

COMPETENCE

• Expertise: Striving for excellence and expertise in one's domain
• Learning and Development: Emphasizing continuous learning and improvement
• Adaptability: Being flexible, open to change and innovation
• Self Awareness: Knowing what you don’t know and a willingness to communicate that
• Results Oriented: Focusing on achieving goals and delivering quality outcomes

Classification: Exempt employee in a full-time, ongoing role.

The above job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.