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Sales Executive In House
2 months ago
We are seeking a highly motivated and experienced Sales Executive In House to join our team at Hilton Grand Vacations. As a Sales Executive In House, you will be responsible for presenting our luxury ownership products and programs to our owners and potential owners, generating maximum net sales volume while maintaining a professional and ethical representation of the company.
Key Responsibilities- Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
- Maintain effective communication with clients and provide follow-up to ensure customer happiness.
- Liaise with Quality Assurance Managers to resolve guest-related issues as they arise.
- Attend all sales training and sales meetings for key information on Hilton Grand Vacation Club product and related updates.
- Apply selling concepts promoted at Hilton Grand Vacations.
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
- Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
- Generate referral leads with each new customer.
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
- Work well in a team environment.
- Valid Hawaii Real Estate license or the ability to obtain a Hawaii Real Estate license within the first 45 days of employment.
- Must be able to work a flexible work schedule to include weekends and holidays.
- Fluency in Japanese (reading/writing/speaking) and proficiency (reading/writing/speaking) in English.
- Minimum one year of proven sales experience.
- Ability to resolve complex customer service issues.
- Proven ability to adapt to changes in a fast-paced environment.
- 6 months of previous timeshare/vacation ownership experience.
- High School diploma or equivalent.
- Current Hawaii Real Estate license holder.
- 1+ years of previous timeshare/vacation ownership experience preferred.
- Two years of proven track record negotiating and closing high-end sales.
- Two years of Hilton Grand Vacations family experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
