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Automotive Service Manager

2 months ago

California, Missouri, United States Midas International Full time

About Midas International
At Midas, we are committed to delivering exceptional automotive services, focusing on vehicle inspection, diagnosis, and repair. Our team leverages extensive expertise, backed by ASE Certifications and years of hands-on experience in the automotive industry.

Position Overview
We are seeking an experienced Automotive Service Manager who will oversee and coordinate all activities within our service department at a retail and service shop specializing in tires and automotive parts. This role requires a skilled Automotive Technician with a minimum of one year of experience in a workshop environment.

Key Responsibilities
As an Automotive Service Manager at Midas, your primary duties will include:

  • Providing outstanding customer service by actively listening and addressing customer needs.
  • Maintaining communication with customers regarding services requested and estimated completion times.
  • Conducting thorough vehicle inspections and making detailed recommendations, including creating computerized repair orders and sourcing necessary parts.
  • Discussing pricing estimates with customers and promoting service specials offered by the shop.
  • Leading, managing, and training a team while aligning with the company’s vision, core values, and employee creed.
  • Supervising a team of up to five technicians.
  • Overseeing the inspection, diagnosis, and repair of various vehicles, including domestic, European, and Asian models.
  • Performing routine maintenance tasks such as oil changes, tire repairs, brake jobs, and engine diagnostics.
  • Ensuring the cleanliness and organization of the service facility.
  • Completing additional tasks as assigned.

Qualifications
To be considered for this role, candidates must possess:

  • A minimum of one year of experience in a general automotive technician role.
  • Exceptional customer service skills.
  • Strong communication abilities.
  • Leadership and team-building skills.
  • The flexibility to work a retail schedule, including weekends and holidays.
  • A valid driver's license.