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Assistant Branch Manager

2 months ago

Moores Hill, Indiana, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly motivated and experienced Assistant Branch Manager to join our team. As a key member of our branch operations, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Drive Sales Growth: Develop and implement strategies to increase sales and revenue growth in the branch.
  • Lead a High-Performing Team: Coach, motivate, and develop a team of banking professionals to achieve sales excellence and deliver world-class customer service.
  • Deliver Exceptional Customer Service: Build strong relationships with customers, assess their needs, and provide personalized solutions to meet their financial goals.
  • Manage Branch Operations: Oversee daily branch activities, including coaching, communication, and monitoring individual and team performance.
  • Develop Business Acumen: Stay up-to-date on market trends, competitor analysis, and industry developments to drive business growth and improve customer satisfaction.
Requirements
  • Leadership Experience: 2-3 years of experience in retail or branch banking, with a proven track record of leading high-performing teams.
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Business Acumen: Strong understanding of banking products and services, with the ability to develop and implement business strategies to drive growth and improve customer satisfaction.
  • Education: Associate's or Bachelor's degree in a related field, or equivalent experience.
Physical Requirements
  • Work Environment: Work involves sitting for extended periods, with occasional standing and walking.
  • Visual Requirements: Work involves reading, writing, and using computer screens for extended periods.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.