Branch Manager

3 weeks ago


Pleasant Hill, California, United States Travis Credit Union Full time

Branch Management Overview

As a Branch Manager at Travis Credit Union, you will provide leadership that models the organization's Mission, Vision, and Core Values. Your focus will be on member experience, asset growth, efficient operations, and the professional development of employees.

Key Responsibilities

  • Lead a team of employees to deliver exceptional member service and offer solutions to improve members' financial lives.
  • Develop and inspire a highly disciplined and productive branch team.
  • Collaborate with business partners to acquire new business relationships and expand existing ones.
  • Identify and communicate improvement gaps in People, Process, or Technology practices.
  • Manage and lead staff through a changing environment and resolve stressful situations with tact and diplomacy.

Requirements

  • Minimum of 5 years' experience in financial services or a related role.
  • Proficient in MS Office products and able to navigate multiple technical systems.
  • Strong leadership and coaching qualities, with the ability to build team work and consistent productivity behaviors.

Benefits

Travis Credit Union offers a robust benefits package to eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU-specific perks.


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