Guest Experience Coordinator
1 month ago
We are seeking a highly skilled and enthusiastic Guest Experience Coordinator to join our team at Capital Factory. As a key member of our community, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our guests, and promoting our innovative ecosystem.
Key Responsibilities- Provide warm and welcoming service to our guests, ensuring they feel valued and supported throughout their visit.
- Utilize our platform tools and online directory to assist guests in finding the resources they need, including members, events, and contacts.
- Escort guests to their desired destinations, ensuring a smooth and efficient experience.
- Deliver the Capital Factory elevator pitch, highlighting our unique value proposition and community benefits.
- Answer basic questions about Capital Factory, membership, sponsorship, and investment opportunities, providing clear and concise information.
- Assist with mail duties and other administrative tasks as needed.
- Advocate for member and visitor engagement, suggesting other people or events that may be of interest.
- Collect business cards or contact information to follow up with guests and provide additional support.
- Assist with gift shop sales and inventory management, ensuring a seamless customer experience.
- Provide backup support to other Properties roles during periods of short staffing or high demand.
- Excellent communication and interpersonal skills, with the ability to interact with a diverse range of guests.
- Strong problem-solving skills, with the ability to think critically and creatively.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic computer skills, with proficiency in Google Suite and other productivity tools.
- Ability to work a flexible schedule, including evenings and weekends as needed.
- Reliable transportation and a valid driver's license (if applicable).
- A competitive salary and benefits package, including health, vision, and dental insurance.
- A generous paid time off policy, including four weeks of vacation and 10 paid holidays.
- A $1,000 personal innovation budget, to support your professional development and interests.
- A priceless network of entrepreneurs, investors, and innovators, with access to exclusive events and opportunities.
Capital Factory is the center of gravity for entrepreneurs in Texas, with a mission to empower innovation and entrepreneurship across the state. We provide a unique ecosystem of resources, including coworking space, mentorship, and networking opportunities, to support the growth and success of our community.
-
Guest Experience Coordinator
3 weeks ago
Austin, Texas, United States Hilton Hotels & Resorts Full timeJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hilton Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our valued guests.Key Responsibilities:Guest Registration: Register guests in a friendly and...
-
Guest Experience Manager
4 days ago
Austin, Texas, United States Four Seasons Hotels Limited Full timeAbout Four SeasonsFour Seasons Hotels Limited is a global leader in luxury hospitality, driven by a passion for delivering exceptional guest experiences. Our team of dedicated professionals is committed to creating unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly skilled Guest Experience Manager to join our...
-
Guest Experience Manager
2 weeks ago
Austin, Texas, United States Four Seasons Hotels Limited Full timeAbout Four SeasonsFour Seasons Hotels Limited is a global leader in luxury hospitality, renowned for its exceptional service and unparalleled guest experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a highly skilled Guest Experience...
-
Guest Experience Manager
5 days ago
Austin, Texas, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: At Four Seasons, we strive to create unforgettable experiences for our guests. Our team members around the world are dedicated to delivering exceptional service and treating every guest with genuine warmth and respect. We believe that the best way to enable our people to deliver these exceptional guest experiences is through a...
-
Guest Experience Ambassador
1 week ago
Austin, Texas, United States Compass Group USA Full timeJob Title: Guest Experience AmbassadorJob Summary:The Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and supported throughout...
-
Guest Experience Host
1 month ago
Austin, Texas, United States HYATT Hotels Full timeJob Title: Guest Experience HostJob Summary:The Guest Experience Host is a key point of contact for guests at Thompson Austin, combining the roles of concierge, PBX operator, and front desk host. This hybrid position focuses on delivering exceptional guest experiences by providing personalized service, answering inquiries, facilitating check-ins and...
-
Guest Experience Manager
1 week ago
Austin, Texas, United States Cabo Bobs LLC Full timeJob DescriptionCabo Bobs LLC is seeking a Guest Experience Manager to join our team. As a key member of our management team, you will work closely with the General Manager to deliver exceptional guest experiences. Your primary responsibility will be to ensure that our guests receive top-notch service, exceeding their expectations in every way.Key...
-
Party Experience Coordinator
1 month ago
Austin, Texas, United States Urban Air Cedar Park Full timeJob DescriptionAt Urban Air Cedar Park, we're seeking a highly motivated and enthusiastic Birthday Party Coordinator to join our team!About the Role:As a Birthday Party Coordinator, you will be responsible for creating unforgettable experiences for our guests.You will work closely with our team to design and deliver customized party packages that exceed our...
-
Guest Experience Manager
3 weeks ago
Austin, Texas, United States Cabo Bobs LLC Full timeAbout the RoleWe are seeking a highly motivated Guest Satisfaction Lead to join our team at Cabo Bobs LLC. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesWork closely with the General Manager to develop and implement strategies that enhance the...
-
Guest Experience Ambassador
1 month ago
Austin, Texas, United States Compass Group USA Full timeJob SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times.Key ResponsibilitiesProvide exceptional internal and external customer supportGreet employees and visitors, ensuring a positive first impressionMeet, greet, and escort VIP guests, ensuring their...
-
Guest Experience Ambassador
3 weeks ago
Austin, Texas, United States MUSEUM OF ICE CREAM Full timeAbout UsMuseum of Ice Cream is a vibrant and inclusive brand that brings imagination to life. We're a universe of possibilities where creativity and wonder reign supreme. Our mission is to ignite the creative spirit in everyone who visits us.Job SummaryWe're seeking a charismatic and energetic Seasonal Guest Experience Specialist to join our team. As a key...
-
Guest Experience Manager
2 weeks ago
Austin, Texas, United States Cabo Bobs LLC Full timeJob OverviewCabo Bobs LLC is seeking a highly motivated Guest Satisfaction Lead to join our dynamic team. As a key member of our staff, you will play a pivotal role in ensuring every guest leaves with unforgettable memories.Key ResponsibilitiesOversee food preparation to guarantee freshness and accuracy.Ensure our guests' satisfaction remains...
-
Museum Experience Coordinator
1 week ago
Austin, Texas, United States Thinkery Full timeJob OverviewThinkery is a vibrant institution where children and their families come to engage in play-based, inquiry-rich, hands-on learning experiences. We believe that innovative, play-based, STEAM (science, technology, engineering, arts, and math) learning experiences are a powerful way for children to develop problem-solving skills, critical thinking,...
-
Overnight Guest Experience Associate
1 month ago
Austin, Texas, United States Placemakr Full timeAbout UsWe're a forward-thinking hospitality company on a mission to revolutionize the way people experience travel and living spaces. With a presence in some of America's most vibrant cities, our innovative platform combines property operations, customer acquisition, and cutting-edge technology to create unique and memorable experiences for our guests.The...
-
Host - Guest Experience Specialist
2 weeks ago
Austin, Texas, United States Innovative Dining Group Full timeHost Job SummaryA Host at Innovative Dining Group is responsible for ensuring a positive experience for guests from the moment they arrive. This includes greeting and seating guests, answering questions about menu items, and providing exceptional customer service.Key Responsibilities:Warmly greet all guests upon arrival and explain the restaurant conceptSeat...
-
Host and Guest Experience Specialist
1 week ago
Austin, Texas, United States Omni Hotels Full timeKey Responsibilities:As a Host at Omni Hotels, you will be responsible for ensuring all guests are greeted and seated in a friendly and courteous manner using appropriate procedures. You will also assist managers in opening and closing, familiarize guests with the menu, answer phone calls, and greet guests. Additionally, you will control heavy volume at the...
-
Host and Guest Coordinator
5 days ago
Austin, Texas, United States Omni Hotels Full timeJob SummaryOmni Hotels & Resorts is seeking a highly skilled and friendly Host / Hostess to join our team at the beautiful Barton Creek Resort & Spa. As a Host / Hostess, you will be responsible for ensuring all guests are greeted and seated in a friendly and courteous manner, using appropriate procedures in accordance with Omni Standards.Responsibilities•...
-
Spa Experience Coordinator
5 days ago
Austin, Texas, United States The Woodhouse Spa - Odessa Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Spa Concierge to join our team at The Woodhouse Day Spa in Odessa. As a Spa Concierge, you will be responsible for providing exceptional guest experiences, ensuring seamless interactions, and embodying the Woodhouse Way.Key Responsibilities:Provide personalized attention to guests from arrival...
-
Dining Experience Coordinator
1 week ago
Austin, Texas, United States Perry' Restaurant Group Full timeWelcome to Perry's Restaurant Group, where we're passionate about delivering exceptional dining experiences. As a Host, you'll play a vital role in ensuring our guests feel welcome and well taken care of. **What to Expect:** * Take reservations, greet and seat guests, and thank them as they depart * Assign tables pre-shift and provide servers with...
-
Host - Create Memorable Guest Experiences
1 week ago
Austin, Texas, United States Flagship Restaurant Group Full timeHost Role OverviewAs a host at Flagship Restaurant Group, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. Your primary responsibility will be to manage the flow of the restaurant, ensuring tables are seated efficiently and guests feel welcome.Key Responsibilities:Greet Guests Warmly: Create a...