Guest Experience Ambassador
2 weeks ago
Museum of Ice Cream is a vibrant and inclusive brand that brings imagination to life. We're a universe of possibilities where creativity and wonder reign supreme. Our mission is to ignite the creative spirit in everyone who visits us.
Job SummaryWe're seeking a charismatic and energetic Seasonal Guest Experience Specialist to join our team. As a key member of our team, you'll be responsible for creating unforgettable experiences for our guests. If you're a people person with a passion for making memories, we want to hear from you
Key Responsibilities- Represent the Museum of Ice Cream brand with enthusiasm and integrity
- Greet and welcome guests with high energy and consistency
- Sell products and cafe items, achieving targets and goals
- Provide exceptional customer service through personalized assistance
- Become experts in each room and area of the museum
- Achieve mastery of products, treats, and business operating information
- Set up and close down exhibits, including retail and cafe areas
- Serve ice cream and treats while maintaining high standards of presentation and cleanliness
- Clean, disinfect, and organize spaces throughout the museum
- Be 18 years or older
- Have open availability, including weekends
- Food Handler or ServeSafe certification preferred
- 1+ years of previous customer service experience in high-volume establishments
- Ability to be on your feet for long periods of time
- Ability to lift heavy objects up to 40 pounds
- Ability to improvise under various circumstances
- Unlimited ice cream
- Free tickets to the museum
- Employee discounts
- Competitive pay
- 4 free museum tickets per quarter for friends and family
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