Multi-Unit Operations Manager

2 weeks ago


New York, New York, United States Van Leeuwen Ice Cream Full time

About Us: Van Leeuwen Ice Cream began its journey in a vibrant yellow truck on the bustling streets of NYC in 2008, driven by a mission to create delicious ice cream that brings joy.

We are dedicated to fostering a sense of community among every scoop, store, and employee, contributing to our overarching brand vision.

Position Overview: We are seeking a full-time Multi-Unit Operations Manager to oversee several locations within New York City, with the average manager responsible for two sites.

This role presents an excellent opportunity for a seasoned professional to collaborate closely with the founding team of Van Leeuwen Ice Cream as we enter a phase of significant growth.

Key Responsibilities:

  • Oversee the overall operations of assigned locations, ensuring optimal performance.
  • Manage human resources by recruiting, selecting, orienting, and training staff.
  • Enhance team performance through coaching, counseling, and performance evaluations.
  • Achieve financial goals by monitoring sales, managing budgets, and forecasting labor needs.
  • Ensure product availability by maintaining communication with suppliers and managing inventory levels.
  • Process payroll accurately and on time.

Qualifications:

  • NYC DOH Food Handlers License is required.
  • A minimum of 3 years of experience in food retail management is preferred.
  • Proven experience in team management is essential.

Benefits:

  • Employee Scoop Card for enjoying ice cream at any of our locations nationwide.
  • Comprehensive Medical, Dental, and Vision Insurance with a 70% employer contribution.
  • Cell Phone Reimbursement Plan.
  • Annual Performance Reviews.

At Van Leeuwen, we believe that good ice cream is for everyone. As an equal opportunity employer, we are committed to creating a welcoming and diverse environment for all employees and customers.

We take pride in the creativity that goes into our ice cream and the unique experiences crafted in our stores, driven by our mission and values.



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