Mortgage Servicing Specialist

4 days ago


Phoenix, Arizona, United States Valon Full time
About Valon

Valon is a pioneering company that empowers homeowners by leveraging technology to simplify the mortgage servicing process. Our mission is to make homeownership a seamless and secure experience.

The Client Experience Team

The Client Experience team at Valon is a dynamic group of professionals who provide exceptional service to our homeowners. With extensive knowledge of the mortgage industry, they embody Valon's mission of championing homeownership.

About the Role

We are seeking a skilled Mortgage Servicing Specialist to join our team. The ideal candidate will be responsible for navigating homeowner communications, resolving issues, and promoting Valon's products and services. Key responsibilities include:

  • Researching and resolving homeowner issues using our internal mortgage servicing system.
  • Documenting all homeowner communications.
  • Promoting Valon-specific products and services with a focus on satisfaction.
  • Identifying and locating delinquent accounts using credit bureau information, loan documents, and other sources.
  • Determining if we can collect past-due payments and setting up repayment plans for delinquent accounts.
Ideal Background

Previous mortgage servicing experience is highly desirable. The ideal candidate will have a strong understanding of the mortgage industry and excellent communication skills.

Minimum Qualifications

The following qualifications are required:

  • 1-2 years of call center experience.
  • High school diploma or equivalent.
  • Strong oral communication skills.
  • Attention to detail.
  • Ability to collaborate with other business areas and team members.
Benefits

Valon offers a competitive salary, 401(k) plan with a 4% annual match, and a range of benefits including comprehensive medical, dental, and vision benefits, and 17 days of paid time off. We also offer opportunities for growth and development, including quarterly possibilities for promotion and annual performance reviews.



  • Phoenix, Arizona, United States Rocket Mortgage Full time

    About the RoleWe are seeking a highly motivated and experienced Mortgage Loan Officer to join our dynamic team at Rocket Mortgage. As a Mortgage Loan Officer, you will play a crucial role in guiding clients through the mortgage process, ensuring a seamless and stress-free experience.Key ResponsibilitiesPromote the benefits of working with Rocket Mortgage to...


  • Phoenix, Arizona, United States Rocket Mortgage Full time

    At Rocket Mortgage, we're looking for a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process, ensuring they have a smooth and successful experience.Responsibilities:Promote the benefits of working with Rocket Mortgage to clients.Build rapport with clients to...


  • Phoenix, Arizona, United States Valon Full time

    {"About the Company": "At Valon, we're revolutionizing the homeownership experience by empowering every homeowner. Our mission is to make home ownership easier, more secure, and financially savvy. We're a team of innovators, operators, and industry experts leveraging technology to transform the mortgage servicing industry.Our company is built on a foundation...

  • Mortgage Loan Officer

    8 hours ago


    Phoenix, Arizona, United States Rocket Mortgage Full time

    The Rock Family of Companies is a dynamic group of businesses that provide innovative digital solutions for complex transactions.We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community, and our team members.We believe in and build inclusive workplaces, where every voice is heard and diverse...


  • Phoenix, Arizona, United States First Community Mortgage Full time

    About the RoleWe are seeking a skilled Mortgage Loan Officer to join our team at First Community Mortgage. As a Mortgage Loan Officer, you will be responsible for facilitating mortgage applications, tailoring solutions to meet clients' unique financial needs, and promoting our loan origination services to the public.Key ResponsibilitiesEfficiently complete...


  • Phoenix, Arizona, United States Valon Full time

    About ValonValon is a leading provider of mortgage servicing solutions, dedicated to empowering homeowners through innovative technology and exceptional customer service. Our mission is to transform the homeownership experience by leveraging technology to improve the mortgage servicing process.The Client Experience TeamThe Client Experience team at Valon is...


  • Phoenix, Arizona, United States Valon Full time

    About ValonValon is a company that empowers homeowners by providing a seamless and secure homeownership experience. Our mission is to make homeownership easier, more secure, and financially savvy. We're a team of passionate professionals who leverage technology to improve the mortgage servicing process.The Client Experience TeamThe Client Experience team at...


  • Phoenix, Arizona, United States Valon Full time

    About ValonValon is a company that empowers homeowners by making the journey of homeownership easier, more secure, and financially savvy. Our team of engineers, operators, product enthusiasts, and experienced servicing professionals leverage technology to improve the homeownership experience. We're transforming the industry one homeowner and lender at a time...


  • Phoenix, Arizona, United States American Mortgage Network Full time

    About the RoleWe are seeking a highly skilled Mortgage Loan Processor to join our team at American Mortgage Network. As a Mortgage Loan Processor, you will play a critical role in preparing and validating loan documentation, ensuring accuracy and compliance with industry regulations and investor guidelines.Key ResponsibilitiesLoan Preparation and Validation:...


  • Phoenix, Arizona, United States First Community Mortgage Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our Mortgage Branch. As a key member of our team, you will be responsible for driving business growth, managing a team of loan originators, and ensuring exceptional customer service.Key Responsibilities:Develop and execute business strategies to drive growth and revenueLead...


  • Phoenix, Arizona, United States Churchill Mortgage Full time

    Unlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer, every time.Our Commitment to YouWe're dedicated to supporting our...


  • Phoenix, Arizona, United States Churchill Mortgage Full time

    Unlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer, every time.Our Commitment to YouWe're dedicated to supporting our...


  • Phoenix, Arizona, United States Churchill Mortgage Full time

    Unlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team is dedicated to supporting our Loan Officers, ensuring a seamless experience for every customer, every time.Our Commitment to ExcellenceWe're...


  • Phoenix, Arizona, United States Churchill Mortgage Full time

    Why Churchill Mortgage?We empower our Loan Officers with cutting-edge systems and processes, enabling them to close more loans efficiently and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer. Our systems and processes allow you to focus on originating, building...


  • Phoenix, Arizona, United States Valon Full time

    About ValonValon is a leading provider of mortgage servicing solutions, dedicated to empowering homeowners through innovative technology and exceptional customer service.The RoleWe are seeking a highly skilled Customer Service Senior Specialist to join our team. As a key member of our Client Experience team, you will be responsible for navigating inbound and...


  • Phoenix, Arizona, United States Arizona Central Credit Union Full time

    Job SummaryArizona Central Credit Union is seeking a skilled Home Equity Specialist to join our team. As a key member of our mortgage team, you will work closely with members to provide quality home equity mortgage products that meet their needs.Key Responsibilities:Consult with members and potential members regarding home equity products and loan...


  • Phoenix, Arizona, United States Arizona Central Credit Union Full time

    Job OverviewArizona Central Credit Union is seeking a skilled Home Equity Specialist to join our team. As a key member of our mortgage team, you will work closely with members to provide quality home equity mortgage products that meet their needs.Key Responsibilities:Consult with members and potential members regarding home equity products and loan...


  • Phoenix, Arizona, United States Arizona Central Credit Union Full time

    Job SummaryArizona Central Credit Union is seeking a skilled Home Equity Specialist to join our team. As a key member of our mortgage team, you will be responsible for providing exceptional service to our members by offering high-quality home equity mortgage products that meet their needs.Key Responsibilities:Consult with members and potential members...


  • Phoenix, Arizona, United States Wildcat Lending Full time

    Job SummaryWildcat Lending is a leading provider of hard money loans, specializing in real estate investment financing. We pride ourselves on our fast, flexible funding solutions for real estate investors, developers, and business owners. Our team is dedicated to providing exceptional service and tailored financial solutions to meet the unique needs of our...


  • Phoenix, Arizona, United States Arizona Home Loan Full time

    About Arizona Home LoanWe are a premier mortgage lender in the valley, dedicated to providing exceptional service, competitive interest rates, and custom loan programs tailored to meet our clients' needs.Role OverviewThis is a full-time hybrid role for a Mortgage Loan Officer at Arizona Home Loan. The Mortgage Loan Officer will be responsible for tasks such...